Mark Shea
Winter Springs,FL
Summary
A versatile executive who brings 20 years of HVAC expertise, which has been demonstrated successfully over the course of his career. The history of his leadership in a team setting, consistent professionalism and innovative thinking took a company with approximately 10 customers to almost 2,000. He closely monitors KPI operations that improve financial and performance goals by providing day-to-day leadership qualities. He is able to execute an effective growth strategy that enforces positive results. The ownership of a responsible forward-thinking mindset allows his confidence to drive change that promotes consistency with operational improvement. Lastly, his dynamic ability to grow with our changing times, while maintaining a high performance turnaround motivates his team to constantly improve their employee/customer relationship and satisfaction.
Overview
20
20
years of professional experience
Work History
Service/Maintenance Manager
American Air And Heat
06.2023 - 04.2024
- Supervised employee performance, preventive maintenance and safety.
- Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
- Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
- Collaborated with other department managers to coordinate maintenance activities around production schedules while minimizing operational interruptions.
- Reduced downtime by efficiently overseeing the maintenance team and prioritizing tasks according to urgency.
- Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
- Managed a team of technicians, providing guidance and support for skill development and performance improvement.
- Mentored new hires in company procedures, safety protocols and technical skills necessary for their roles as maintenance professionals.
- Forecasted and reviewed maintenance budgets to establish cost-effective measures.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Defined clear targets and objectives and communicated to other team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Pursued revenue development strategies to keep department aligned with sales and profit targets.
Vice President
Home Master Air inc.
03.2008 - 06.2023
- Collaborated with various clients to identify operational challenges and plan corrective actions.
- Diminished regulatory risks by strict adherence to insurance and safety regulations.
- Standardized operational coordinator of scheduling most efficiently.
- Identified and addressed problems, process deficiencies, avoiding costly pitfalls and keeping operations scalable for future expansion.
- Analyzed variable data for operations to determine areas for improvement, increased efficiency and potential cost savings.
- Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
- Reduced costs and optimized revenue by executing efficient contract bidding and procurement processes.
- Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
- Negotiated contracts with leading clientele, encompassing industry-leading organizations and multitude of projects.
Air Conditioning Installer/ Service Technician
Gembecki Mechanical Services Inc.
07.2007 - 03.2008
- Preformed preventive maintenance procedures and schedules for all on-site equipment.
- Offered repair or service options to help customers make decisions.
- Inspected machinery and components to troubleshoot operations.
- Serviced and repaired equipment according to manufacturer guidelines.
- Adhered to company and OSHA-defined protocols to promote workplace safety.
- Tested components, assemblies and systems to diagnose problems.
- Installed new systems and components according to service orders and manufacturer instructions.
- Installed complete systems at new residential and business construction sites.
Air Conditioning Installer
Cool-Way Inc.
02.2006 - 07.2007
- Completed ground, attic and roof installations.
- Organized and prepared supplies for each job.
- Maintained and repaired residential and commercial systems.
- Measured, cut, hung and insulated air ducting.
- Tested pipe, tubing joints and connections for leaks with welding and soldering.
- Set up auxiliary components to enhance performance of heating and cooling equipment, including x13 and variable speed systems..
- Installed electrical wiring and control systems to complete split systems.
- Full on site commercial HVAC construction from start to finish. Ex. Petsmart, Bed Bath and Beyond, HH Greg.
Air Duct Mechanic
Pro-Tech Air Conditioning and Heating Service Inc.
09.2004 - 02.2006
- Worked in a pre-fabrication duct shop. Working with various kinds of duct work including, flex, spiral, metal and duct board transitions.
- Assessing duct work layouts on prints to pre fab the length and amount needed for the jobs given.
- Fabricating duct board 90s, 45s, turning vein installations and proper duct connections.
- Making collars, hanging straps, channel and set tie wire.
- Connection of flex to boots.
- Slip and drive metal duct connections.
- All the tasks above were repeated daily.
Education
EPA Universal Certification
Vidal Enterprises
Orlando, FLForklift Certification
Forklift Training
American Air And Heat06.2023
Certification of Completion - Variable Speed Certification, 8hr, Nate #1010-0066
Trane
Orlando07.2018
Associate of Science - Culinary Arts
Le Cordon Bleu College of Culinary Arts- Orlando
Orlando01.2005
High School Diploma -
Lake Howell High School
Winter Park, FL06.2003
Skills
- Excellent customer and employee relations
- Training, monthly competitions for revenue growth and mentoring
- Performance monitoring and evaluation
- Corporate setting knowledge and experience
- Staff development
- Business growth and marketing strategies
- Project and vendor oversight
- Service Titan
- Budget analysis
- Portfolio and finance management
- Predicting the days performance through (KPI) strategies
- Public speaking
- Proposals
Timeline
Service/Maintenance Manager
American Air And Heat
06.2023 - 04.2024
Vice President
Home Master Air inc.
03.2008 - 06.2023
Air Conditioning Installer/ Service Technician
Gembecki Mechanical Services Inc.
07.2007 - 03.2008
Air Conditioning Installer
Cool-Way Inc.
02.2006 - 07.2007
Air Duct Mechanic
Pro-Tech Air Conditioning and Heating Service Inc.
09.2004 - 02.2006
EPA Universal Certification
Vidal Enterprises
Forklift Certification
Forklift Training
Certification of Completion - Variable Speed Certification, 8hr, Nate #1010-0066
Trane
Associate of Science - Culinary Arts
Le Cordon Bleu College of Culinary Arts- Orlando
High School Diploma -
Lake Howell High School
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