Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mark Shea

Memphis

Summary

Dedicated law enforcement professional with a NYS basic police officer certificate and proven expertise in community engagement. At the City of Syracuse Police Department, I effectively reduced criminal activity through proactive policing and de-escalation techniques, fostering trust within diverse communities while ensuring public safety. Skilled in emergency response and relationship building.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Police Officer

City of Syracuse Police Department
07.2005 - Current
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Testified effectively in court, contributing to successful prosecutions of offenders.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Conducted preliminary investigations at scenes of major crimes.
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.

Police Officer, Part-time

G4S Security
01.2010 - 01.2012
  • Maintained a safe environment for travelers by consistently enforcing airport safety regulations and protocols.
  • Provided exceptional customer service to passengers, addressing their concerns while maintaining a professional demeanor during security procedures.
  • Reduced potential threats by promptly responding to and resolving security incidents and emergencies.
  • Promoted an inclusive and welcoming airport environment by addressing the needs of diverse passengers, including those with disabilities or special requirements.

Corrections Officer

NYS Dept. of Corrections
06.2000 - 07.2005
  • Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
  • Supported successful emergency response efforts by participating in regular drills and training exercises.

Jail Deputy

Cayuga County Sheriffs Dept.
01.1998 - 06.2000
  • Conducted thorough cell inspections to prevent contraband items from entering or remaining within the facility.
  • Improved inmate management by consistently monitoring and maintaining jail security protocols.
  • Led de-escalation efforts during conflict situations, resolving issues amicably while preserving the safety of all involved parties.
  • Utilized effective communication skills when interacting with diverse populations including attorneys, family members, and other law enforcement agencies on behalf of incarcerated individuals.

Education

Criminal Justice And Conservation

Finger Lakes Community College
Canandaigua, NY

High School Diploma -

Auburn High School
Auburn
01-1991

Skills

  • Possession of a NYS basic police officer certificate
  • License to carry firearm and have arrest authority
  • Work with at risk youth at The Johnson Center of Syracuse City School District
  • Community engagement
  • Patience and empathy
  • De-escalation techniques
  • Relationship building and management
  • Emergency vehicle operation
  • Physical fitness
  • Community oriented policing
  • Police reports

Certification

  • Emergency Vehicle Operation Certification - 2005-2025
  • NYS Dept. of Corrections CERT team with advanced training in fire rescue and dispersal of CS gas.
  • Attended Interview and interrogation school, Fort Indiantown Gap, PA
  • Certification with patrol M&P rifle and AR-15

Timeline

Police Officer, Part-time

G4S Security
01.2010 - 01.2012

Police Officer

City of Syracuse Police Department
07.2005 - Current

Corrections Officer

NYS Dept. of Corrections
06.2000 - 07.2005

Jail Deputy

Cayuga County Sheriffs Dept.
01.1998 - 06.2000

Criminal Justice And Conservation

Finger Lakes Community College

High School Diploma -

Auburn High School

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