Mark Shoemaker
Middleville,MI
Summary
Knowledgeable Operations Manager with over twenty years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Director of Operations
Zion Industries, Inc
Grand Ledge, MI
12.2014 - Current
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction
- Oversight and management of Muli-site operation facilities.
- Managed day-to-day operations of a large staff in multiple departments including plant managers, quality managers, production, quality, maintenance, engineering technicians and shipping.
- Help develop operational financial plan and analyze financial data to make informed decisions on cost savings initiatives.
- Full P&L responsibility.
- Ensured all aspects of TS16949 automotive standards were being met including audits, PPAP's, etc.
- Provided leadership and guidance to subordinate managers and supervisors.
- Interview, hire, develop and counsel team members for success.
- Created policies and procedures for improved workflow processes and safety.
- Ensured compliance with applicable laws, regulations, industry standards, and safety standards.
- Set goals and expectations for direct reports using performance review process, holding staff accountable.
- Delegated work to staff, setting priorities and goals.
- Identified areas where process improvements could be made resulting in increased productivity.
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
- Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
Plant Manager
Zion Industries, Inc.
Grand Ledge, MI
08.2007 - 12.2014
- Monitored plant performance metrics, such as throughput, quality, cost, and safety.
- Ensured all aspects of TS16949 automotive standards were being met including audits, PPAP's, etc.
- Identified and resolved operational issues in a timely manner.
- Developed and implemented successful strategies to optimize production efficiency.
- Ensured compliance with all applicable laws and regulations.
- Managed the daily operations of the plant, including scheduling personnel and equipment.
- Planned and coordinated maintenance activities for the facility.
- Supervised team members across multiple departments within the plant environment.
- Provided guidance and mentorship to team members on career development paths.
- Planned, directed and coordinated operations for production, machinery and processing within company policies and procedures.
- Interview, hire, develop, appraise and counsel staff including.
General Manager
Next Door LLC (partnership with Thomas Fabrication
Charlotte, MI
07.2005 - 08.2007
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service production maintenance, and shipping.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Director of Operations
Thomas Fabrication
Mason, MI
07.2002 - 07.2005
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Analyzed financial data to make informed decisions on cost savings initiatives.
- Created policies and procedures for improved workflow processes.
- Provided leadership and guidance to subordinate managers and supervisors.
- Maintained budgeting documents for accurate tracking of expenses.
- Oversaw the implementation of new technology solutions designed to streamline processes.
- Negotiated contracts with suppliers ensuring best value pricing options were secured.
- Identified areas where process improvements could be made resulting in increased productivity.
Production Manager
Simpson Industries (Metaldyne)
Middleville, MI
04.1996 - 07.2002
Plant Manager
Superior Potato Chip Co
La Porte, IN
11.1992 - 10.1995
Director of Operations
Hiland Potato Chip Co
Des Moines, IA
11.1990 - 11.1992
Production Manager
Cabana Foods, Inc.
Detroit, MI
06.1980 - 11.1990
Skills
- Operations Oversight
- Strategic Planning
- Leadership Training
- Process Improvement
- Strategic Planning and Execution
- TS16949 management and auditing
- Business Management
- Performance Analysis
- Cost Control
- Inventory Management
- Financial Oversight
- Employee Development
- Delegating and monitoring
- Customer Retention
- Interviewing, hiring and staff development
- Customer Service
- Materials Planning and Logistics
- Staff Hiring
- Team Leadership
- Decision-Making
- Operations Management
- Employee Relations
- Profit and Loss Accountability
- P&L Management
- Change Management
Affiliations
- Many years of service including church leadership, youth leading and counseling.
- Retired volunteer Fire Fighter.
- Retired reserve Sheriff's deputy.
Certification
- IATF16949 management and auditing.
References
References available upon request.
Timeline
Director of Operations
Zion Industries, Inc
12.2014 - Current
Plant Manager
Zion Industries, Inc.
08.2007 - 12.2014
General Manager
Next Door LLC (partnership with Thomas Fabrication
07.2005 - 08.2007
Director of Operations
Thomas Fabrication
07.2002 - 07.2005
Production Manager
Simpson Industries (Metaldyne)
04.1996 - 07.2002
Plant Manager
Superior Potato Chip Co
11.1992 - 10.1995
Director of Operations
Hiland Potato Chip Co
11.1990 - 11.1992
Production Manager
Cabana Foods, Inc.
06.1980 - 11.1990