Professional Summary
Overview
Work History
Education
Skills
Timeline
Quality Assurance Auditor

Mark Shondelmyer

Kiavi Funding Inc.
Pittsburgh,PA
6
years of professional experience
6
years of post-secondary education

Quality assurance professional with strong background in auditing and compliance. Known for improving operational efficiency and ensuring adherence to quality standards. Highly collaborative, adaptable to changing requirements, and focused on delivering reliable results. Key skills include audit planning, risk assessment, and process improvement.

Work History

Quality Assurance Auditor

1 Year 9 Months
Kiavi Funding Inc. | 12.2024 - Current
  • Conducted thorough audits to ensure compliance with financial regulations and organizational policies.
  • Evaluated mortgage applications for compliance with underwriting guidelines and risk assessment criteria.
  • Conducted comprehensive audits of loan files to ensure compliance with regulatory standards.
  • Streamlined audit processes, reducing turnaround time while maintaining high accuracy levels.
  • Pre-Fund audit Bridge, DSCR, and Construction Loan files to make sure they fall within company and regulatory guidelines

Loan Analyst

2 Years 11 Months
Kiavi Funding, Inc. | 01.2022 - 12.2024
  • Junior Underwrote an average of 60 mortgage loans per month, ensuring strict adherence to company credit guidelines and regulatory requirements, resulting in a 98% approval rate on first submissions.
  • Managed a pipeline of up to 60 active deals simultaneously, prioritizing tasks effectively to ensure 100% on-time closings in a fast-paced, deadline-driven environment.
  • Managed pipeline of up to 60 active deals, prioritizing tasks to achieve 100% on-time closings in fast-paced, deadline-driven environment.
  • Underwrote average of 60 mortgage loans monthly, ensuring adherence to company credit guidelines and regulatory requirements with 98% approval rate on first submissions.
  • Ensured accurate data entry into the loan origination system, achieving a 100% accuracy rate in loan data integrity and minimizing errors before submission.
  • Trained and mentored over 15 new loan analysts, developing onboarding program that improved loan processing proficiency by 30% within first three months.

Post-Closing Specialist

5 Months
Kiavi Funding, Inc. | 08.2021 - 01.2022
  • Reviewed and processed post-closing documents for accuracy and completeness within strict deadlines, ensuring compliance with regulatory standards and resulting in a 25% decrease in document rejection rates.
  • Trained and mentored 5 new team members, enhancing professional growth and contributing to improved team cohesion as indicated by peer feedback.
  • Managed substantial loan queue, achieving timely processing within stringent 17-hour timeframe, enhancing operational efficiency.
  • Collaborated with Capital Markets team to address investor inquiries within 24 hours, enhancing communication and strengthening investor relations.
  • Exceeded monthly goals for reviewing loan packages, showcasing commitment to achieving performance targets.
  • Collaborated closely with the Capital Markets team, addressing investor inquiries within 24 hours, which improved communication efficiency and enhanced investor relations.

Assistant Underwriter

1 Year 2 Months
Old Republic Surety Company | 06.2020 - 08.2021
  • Analyzed and processed over 200 contract applications monthly, leveraging proprietary software to streamline the underwriting process and ensure compliance with industry standards, contributing to a 15% increase in approval accuracy.
  • Corrected errors in policies and contracts for 200+ applications, improving compliance accuracy by 15% and minimizing potential liabilities.
  • Assessed bond submissions in collaboration with agents, enhancing risk management strategies and improving underwriting practices to reduce potential liabilities.
  • Collaborated with agents to assess bond submissions, leading to a reduction in potential liabilities through enhanced risk management strategies and improved underwriting practices.
  • Processed and analyzed over 200 contract applications monthly using proprietary software, streamlining underwriting and ensuring compliance with industry standards, contributing to 15% increase in approval accuracy.

Education

Master of Business Administration (M.B.A.) - Management

Point Park University, Rowland School of Business | Pittsburgh, PA, USA | 08.2018 - 05.2020

GPA: 3.6/4.0

Bachelor of Science - Sports Administration (Minor in Business)

Indiana University of Pennsylvania | Indiana, PA | 08.2014 - 08.2018

Skills

Risk Assessment & Mitigation
Document review
Quality management systems
Training and coaching
Regulatory compliance
Business & Operational Analysis
Leadership & Team Management

Timeline

Quality Assurance Auditor

Kiavi Funding Inc.
12.2024 - CurrentRead More

Loan Analyst

Kiavi Funding, Inc.
01.2022 - 12.2024Read More

Post-Closing Specialist

Kiavi Funding, Inc.
08.2021 - 01.2022Read More

Assistant Underwriter

Old Republic Surety Company
06.2020 - 08.2021Read More

Point Park University, Rowland School of Business

Master of Business Administration (M.B.A.) from Management
08.2018 - 05.2020Read More

Indiana University of Pennsylvania

Bachelor of Science from Sports Administration (Minor in Business)
08.2014 - 08.2018Read More
Mark ShondelmyerQuality Assurance Auditor