Mark Shreve

I partner with LinkedIn Sales Solutions' enterprise customers to lead program engagement, adoption, change management and Deep Sales during their pilot engagements.

96% Pilot renewal rate, $12MM+ ARR book of business, measured on adoption, project completion and renewal rate. Exceeded expectations in role at every review cycle.

100% Pilot renewal rate. $9MM ARR book of business. Founding member of pilot consulting team (first hire). Leadership award recipient. Cross-functional partner of the year award recipient.

$9MM ARR book of business. Promoted once within the same team. Consistently exceeded expectations in every performance review.

Managed customer relationship cycle from onboarding to renewal and all touch-points, trainings, executive business reviews and any other questions in between. One of two team members to hit 2017 year goal ($2MM), secured most upgrades to Core platform (22) of any revenue-facing employee in 2017 and closed biggest contract in company history. In addition to trainings, personally assisted 23 upgrade implementations and went on-site with Principal Implementation Engineer more than any other CSM.

Created and maintained the company's recurring revenue model and managed three CSMs directly. Liaison between our customers and our product. Reported directly to CEO. $5MM in ARR book of business.

Evaluated operational metrics to pinpoint inefficiencies and develop data-driven solutions for long-term success in the marketplace. Hired first 3 CSMs and built reporting & measurement structure for the team.

Responsible for prospecting, contacting and converting new business leads into Meltwater clients and managing their accounts for the first 3 months of their subscription. Regional top-seller in April 2011.