Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Sierra

Levittown,New York

Summary

Advance my career as Concierge Banker where I can use my exceptional sales, customer service and communication skills to serve customers and deepen relationships.

Overview

4
4
years of professional experience

Work History

Citibank, Concierge Banker
Plainview, NY
01.2023 - Current
  • Exhibit strong sales and service skills by presenting products and services to deepen relationships
  • Provide exceptional service delivery to our internal and external customers
  • Resolve account service issues and respond to customer inquiries promptly and effectively
  • Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients
  • Continuously learn about features, benefits, and fees for new and existing products through sales aids

Sales Associate

Levittown, NY
09.2022 - 12.2022
  • Provide courteous quality services to guests
  • Maintain a clean safe environment for customers
  • Drive sales through effective communication with customers
  • Perform Cashier duties, ring sales, and maintain cash control

Cook

AMC Theatre
Levittown, NY
08.2022 - 08.2022
  • Adhered to recipes to ensure consistent food quality and presentation
  • Answered questions courteously, accurately, and quickly
  • Performed required sanitation procedures
  • Operated large-volume cooking equipment

Front of House Worker

Chick Fil La
Hicksville, NY
12.2019 - 06.2022
  • Enthusiastically greeted and served guest
  • Utilized “Place and Service” cashier to input orders, take cash, and count change
  • Answered guest questions and provide resources
  • Maintained front-of-house cleanliness

Friendly’s Restaurant
East Meadow, NY
01.2022 - 02.2022
  • Provide guests with amazing food and premium ice cream
  • Deliver exceptional hospitality and service and make guests feel important and special
  • Learned menu items and ice cream flavors to provide guests with first-hand knowledge of product details
  • Make food products fast and accurate

Education

BA Degree - Politics Economics & Law, Business

SUNY Old, Avenue High School
May 2026

Advanced Regents Diploma - undefined

June 2022

Skills

  • Computer skills—MS Word, PowerPoint, E-mail, Internet applications
  • Communication and Interpersonal skills

Timeline

Citibank, Concierge Banker
01.2023 - Current

Sales Associate

09.2022 - 12.2022

Cook

AMC Theatre
08.2022 - 08.2022

Friendly’s Restaurant
01.2022 - 02.2022

Front of House Worker

Chick Fil La
12.2019 - 06.2022

BA Degree - Politics Economics & Law, Business

SUNY Old, Avenue High School

Advanced Regents Diploma - undefined

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Mark Sierra