Mark Silkworth
Highlands Ranch,CO
Summary
Results-driven leader with a track record of rapid promotion, team development, and operational excellence across tax consulting, education, and restaurant management. Experienced in managing teams, improving processes, and delivering measurable results in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Lead Tax Consultant
ATBS
10.2025 - Current
- Promoted twice in under 2 years (Entry-Level → Senior → Lead)
- Lead a team of 10 consultants, increasing team productivity by ~25% through workflow optimization and coaching
- Spearheaded hiring and onboarding efforts, contributing to 10% team growth since early 2025
- Reduced review errors by 20% by implementing quality-control processes
- Managed high-volume client portfolio, maintaining 95%+ client satisfaction
- Trained and mentored staff, with multiple team members promoted under your leadership
Senior Tax Consultant
ATBS
08.2025 - 10.2025
- Handled complex individual and business tax filings, managing 50+ client cases per week.
- Improved turnaround time by 15% by streamlining documentation and review processes
- Assisted in training new hires, reducing onboarding time by ~20%
Tax Consultant
ATBS
07.2023 - 08.2025
- Prepared 100+ tax returns per season with high accuracy and compliance
- Built and maintained strong client relationships, contributing to repeat client rate of ~90%
- Identified tax-saving opportunities for clients, increasing average client savings
High School Math Teacher
Littleton High School
08.2021 - 05.2023
- Improved student pass rates by ~15% through targeted instruction and data-driven interventions
- Managed classrooms of 25–35 students, maintaining high engagement and low disciplinary incidents
- Developed curriculum and lesson plans aligned with state standards, improving test performance
- Provided after-school tutoring, helping struggling students raise grades annually.
General Manager
Chick-fil-A
05.2015 - 05.2018
- Managed daily operations for a high-volume location generating $5+ million annually
- Led a team of 50+ employees, improving retention by ~20% through better hiring and training programs
- Increased operational efficiency
- Hired and onboarded staff
- Maintained top-tier customer service scores and consistently exceeded performance benchmarks
Education
Bachelor of Science - Mathematics Education
Metropolitan State University of Denver
Denver, CO05-2021
Skills
- Leadership & Team Management
- Hiring & Talent Development
- Tax Preparation & Compliance
- Data Analysis & Problem Solving
- Operations Management
- Training & Mentorship
- Process Improvement
- Client Relationship Management
Timeline
Lead Tax Consultant
ATBS
10.2025 - Current
Senior Tax Consultant
ATBS
08.2025 - 10.2025
Tax Consultant
ATBS
07.2023 - 08.2025
High School Math Teacher
Littleton High School
08.2021 - 05.2023
General Manager
Chick-fil-A
05.2015 - 05.2018
Bachelor of Science - Mathematics Education
Metropolitan State University of Denver