Mark Simpson
Sumner,WA
Summary
At ICON Materials, I spearheaded a team as Truck Foreman, enhancing driver performance and customer satisfaction through innovative training and streamlined communication. My leadership, grounded in conflict resolution and route planning, significantly reduced workplace accidents, demonstrating a commitment to safety and efficiency.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Truck Foreman
ICON Materials
05.1991 - 04.2022
- Addressed customer concerns promptly and professionally, resolving issues to maintain high levels of satisfaction.
- Led weekly team meetings to discuss progress toward goals, areas for improvement, and upcoming projects or challenges.
- Enhanced driver performance through ongoing training and development programs.
- Established clear objectives for the team, fostering an environment focused on goal achievement.
- Streamlined communication between dispatchers and drivers to improve response times and customer satisfaction.
- Boosted morale among team members through effective leadership techniques and open communication channels.
- Developed contingency plans for potential disruptions, minimizing downtime and delays in service.
- Ensured adherence to local regulations by staying informed on industry changes affecting operations.
- Assisted in the recruitment and hiring process for new truck drivers, maintaining a strong workforce.
- Managed a team of truck drivers, ensuring timely deliveries and adherence to safety guidelines.
- Coordinated vehicle registration renewals, maintaining up-to-date documentation at all times.
- Collaborated with other departments to ensure seamless coordination of cross-functional tasks.
- Improved transportation efficiency by optimizing truck routes and schedules.
- Implemented key safety measures, resulting in a significant decrease in workplace accidents.
- Utilized proper tools and materials to adhere to safety guidelines.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
Education
Diploma -
Mt Si High School
Snoqualmie, WA06.1984
Skills
- Dispatch Coordination
- Route Planning
- Driver supervision
- Incident Reporting
- Regulatory knowledge
- Permit acquisition
- Conflict resolution techniques
- Environmental Sustainability Practices
- Attention to Detail
- Tools and Equipment Maintenance
- Dependable and Consistent
- Team Collaboration
- Hand and Power Tool Operation
- Adaptability and Flexibility
- Job Prioritizing
- Decision-Making
- Machinery Operations
- Professional Communication
- Employee Safety Training
- Safety Compliance
- Relationship Building
- Customer Relations
- Visual Inspection
- Stress Tolerance
- Employee Motivation
- Worker Training
- Equipment Operation
- Schedule Management
- Work Area Inspection
- Personnel Management
- Corrective Action Implementation
- Performance Evaluations
- Schedule Preparation
- Accident and Injury Investigation
- Vendor Relationship Management
- Construction Methods
- Policy and Procedure Writing
Certification
Fork Lift
SMITH Systems Driving
CPR
Crane Certification
Manlift Certification
Timeline
Truck Foreman
ICON Materials
05.1991 - 04.2022
Diploma -
Mt Si High School