Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Mark Skroch

Chicago,IL

Summary

As the President at BCV Social, a RateGain Company, I am a seasoned leader with a proven record of driving success in the social media martech sector within the Hospitality industry. Since April 2020, I have overseen a global team of 150 professionals, managing a $12 million agency and SaaS business through the challenges of the pandemic. With full P&L ownership, I achieved a remarkable 268% increase in sales by restructuring the sales team, implementing a new go-to-market plan, and doubling gross margin with a 50% improvement in EBITDA through comprehensive company-wide restructuring and strategic shifts. My leadership extends to building and managing offshore teams, implementing streamlined workflows, and developing a data science team leveraging first-party data. I have created new monetization streams, including integrating RateGain's first ChatGPT API into BCV's martech SaaS platform. My extensive career also includes impactful senior roles such as Senior Vice President, Client Services at Fusion92, where I drove 37% YoY growth. At VSA Partners, I led the Consumer Marketing practice's client engagement team, achieving 15% revenue growth. In my role as Senior Vice President, Group Account Director at EnergyBBDO, I successfully launched the LG G5 phone in 18 global markets, exceeding sales targets and winning a Silver Effie for Luxottica. With a background that spans roles at DigitasLBI, OgilvyOne Worldwide, RMG Connect, Accenture, Ernst & Young, LLP, and Arthur Andersen, LLP, I have consistently delivered results, exceeded revenue projections, and demonstrated strong management capabilities throughout my career.

Overview

26
26
years of professional experience

Work History

President

BCV Social, A RateGain Company
Chicago
04.2020 - Current
  • Lead a global, $12 million, 150-person agency and SaaS business through the pandemic’s rapid contraction and expansion, including full P&L ownership
  • Increased sales 268% by restructuring the sales team, building a new go-to-market plan, developing a marketing function, and building diversified services
  • Doubled gross margin and drove 50% EBITDA improvement through company-wide restructuring, process improvement, and shifting the business value proposition
  • Built an offshore team, including technical development and streamlined workflows
  • Created RateGain’s first ChatGPT integration into its first martech SaaS platform
  • Led global re-engineering efforts, overseeing VP direct reports down to hourly employees, including culture surveys driving positive year-over-year changes
  • Formed a value-based organization as Co-Chair of RateGain’s Global DEI&B Council
  • Promoted from General Manager to President

Senior Vice President, Client Services

Fusion92
Chicago
03.2018 - 03.2020
  • Led 37% YoY revenue growth as the head of the strategy and client engagement functions on the executive team, including P&L and new business ownership
  • Conducted customer journey research, strategy workshops, and creative campaign strategy and messaging driving client’s go-to-market plans
  • Improved gross margin by 20% through restructuring the team and processes

Associate Partner, Client Engagement

VSA Partners
Chicago
04.2016 - 03.2018
  • Drove 15% revenue growth as the Consumer Marketing practice’s client team lead including team development, organic growth, and new business responsibility
  • Crafted an integrated, strategic planning approach guiding campaigns and content
  • McDonalds: built and launched a predictive, statistical model and interface for planning McDonald’s 2018 and 2019 product and marketing calendar
  • Blocknet: won and developed the Blocknet.co brand and front-end website

Senior Vice President, Group Account Director

EnergyBBDO
Chicago
03.2014 - 04.2016
  • Grew agency revenue by over 20% through organic and new business wins
  • LG Mobile: outperformed global sales goals by 12% leading the launch of the G5 phone in 18 global markets including broadcast, content, digital and print
  • Luxottica: Beat Pearle Vision’s 2014 and 2015 revenue goals by over 15% as part of a business turned around and winning a Silver Effie for the campaign results

Vice President, Group Account Director

DigitasLBI
Chicago
06.2013 - 03.2014
  • Beat Sprint’s consumer acquisition growth targets by 77% as the integrated lead of a Digitas and Leo Burnett cross-channel team managing over $500MM in media

Senior Partner, Executive Group Director

OgilvyOne Worldwide
Chicago
05.2008 - 04.2013
  • Increased client billings 2x over plan through strategic partnerships, integrated campaign development, digital innovation, and team development
  • Led and designed a digital training program as part of the leadership team
  • Motorola Mobility: Surpassed sales projections by 20% leading a global phone product launch integrating brand and product stories through integrated channels
  • Ashford University: 100% increase in new student conversion rates through leading Ashford’s first brand campaign across integrated channels
  • CDW: Increased sales 25% YoY through integrated brand messaging and campaigns across multiple channels including television, digital, social, and direct marketing
  • Chicago 2016: Built a supporter network 50% larger than competing cities as part of developing a first-of-its-kind digital platform that leveraged social networks

Prior Experience

Various Employers
Chicago
11.1997 - 05.2008
  • Partner, Account Director at RMG Connect, a division of J. Walter Thompson (July 2007 — May 2008) Clients: CUNA Mutual Group, Illinois Bureau of Tourism, Skinny Cow, Western Union
  • Client Services Manager and Marketing Strategist at Accenture (Wirestone, LLC) (January 2005 — July 2007) Clients: Abercrombie & Fitch, Jim Beam, Microsoft, Motorola, SunCom Wireless
  • Manager at Ernst & Young, LLP (May 2002 — December 2004)
  • Marketing Manager and Senior Consultant at Arthur Andersen, LLP
    (November 1997 — May 2002)

Education

Master of Business Administration -

Northwestern University

Bachelor of Science in Commerce -

DePaul University

Skills

wwwlinkedincom/in/mskroch

Timeline

President

BCV Social, A RateGain Company
04.2020 - Current

Senior Vice President, Client Services

Fusion92
03.2018 - 03.2020

Associate Partner, Client Engagement

VSA Partners
04.2016 - 03.2018

Senior Vice President, Group Account Director

EnergyBBDO
03.2014 - 04.2016

Vice President, Group Account Director

DigitasLBI
06.2013 - 03.2014

Senior Partner, Executive Group Director

OgilvyOne Worldwide
05.2008 - 04.2013

Prior Experience

Various Employers
11.1997 - 05.2008

Master of Business Administration -

Northwestern University

Bachelor of Science in Commerce -

DePaul University
Mark Skroch