Mark Smelser
Pflugerville,TX
Summary
Efficient Maintenance professional skilled in task delegation, maintenance scheduling and team oversight. Commended for quality performance and reliability demonstrated over 20 years of industry experience. Advanced knowledge of equipment maintenance and repairs.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Maintenance Manager
Progressive Insurance
Austin, Texas
03.2017 - 03.2024
- Managed the maintenance staff and their daily activities.
- Monitored the performance of all equipment to ensure proper functioning.
- Developed preventive maintenance procedures for all machines used in production.
- Established a system to track inventory of spare parts, tools and supplies.
- Ensured compliance with safety regulations and standards.
- Drafted budgets for maintenance operations and monitored expenditures.
- Coordinated with vendors to purchase replacement parts as needed.
- Supervised installation, repair and upkeep of machinery and mechanical equipment.
- Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
- Conducted regular training sessions for maintenance personnel on safety protocols and best practices.
- Organized work orders, assigned tasks to staff members and tracked progress of repairs and maintenance projects.
- Reviewed completed work orders to ensure quality control measures are followed.
- Recommended upgrades or modifications to existing systems based on analysis of data.
- Resolved conflicts among employees in the maintenance department.
- Assigned duties to workers according to their skillsets.
- Maintained records of repairs, service requests, costs.
- Performed troubleshooting on malfunctioning systems when necessary.
- Prepared reports detailing the status of all jobs being handled by the department.
- Analyzed customer feedback about services provided by the department.
- Provided technical support in case of system malfunctions or breakdowns.
- Scheduled routine inspections of all areas within facility premises.
- Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
- Diagnosed and repaired mechanical issues according to industry standards.
- Maintained equipment performance by cleaning and lubricating components.
- Implemented preventive maintenance program by planning and coordinating major scheduled maintenance outages
- Delegated daily tasks to employees to manage resources and meet deadlines.
- Managed team of employees, daily progress reports and overall project planning.
- Contacted vendors to procure equipment and tools to meet organizational demands.
- Reviewed blueprints and manuals to repair and restore optimal functionality.
- Assigned work and monitored performance of project personnel.
- Delegated work to staff, setting priorities and goals.
- Reviewed completed work to verify consistency, quality and conformance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Produced thorough, accurate and timely reports of project activities.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Maintenance Manager
Quest Diagnostics
Baltimore, MD
10.2006 - 04.2016
- Managed the maintenance staff and their daily activities.
- Monitored the performance of all equipment to ensure proper functioning.
- Developed preventive maintenance procedures for all machines used in production.
- Ensured compliance with safety regulations and standards.
- Drafted budgets for maintenance operations and monitored expenditures.
- Coordinated with vendors to purchase replacement parts as needed.
- Supervised installation, repair and upkeep of machinery and mechanical equipment.
- Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
- Organized work orders, assigned tasks to staff members and tracked progress of repairs and maintenance projects.
- Recommended upgrades or modifications to existing systems based on analysis of data.
- Assigned duties to workers according to their skillsets.
- Maintained records of repairs, service requests, costs.
- Performed troubleshooting on malfunctioning systems when necessary.
- Prepared reports detailing the status of all jobs being handled by the department.
- Analyzed customer feedback about services provided by the department.
- Provided technical support in case of system malfunctions or breakdowns.
- Scheduled routine inspections of all areas within facility premises.
- Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
- Diagnosed and repaired mechanical issues according to industry standards.
- Maintained equipment performance by cleaning and lubricating components.
- Implemented preventive maintenance program by planning and coordinating major scheduled maintenance outages
- Delegated daily tasks to employees to manage resources and meet deadlines.
- Contacted vendors to procure equipment and tools to meet organizational demands.
- Reviewed blueprints and manuals to repair and restore optimal functionality.
- Implemented improved training procedures to better develop new personnel.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Produced thorough, accurate and timely reports of project activities.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Created and managed budgets for travel, training and teambuilding activities.
Education
High School Diploma -
Frontier Central School
Hamburg, NY05-1979
Skills
- Materials Requisition
- Inventory Replenishment
- Employee performance assessment
- Facilities Maintenance
- Grounds Maintenance
Certification
OSHA 30 certified
First Aid and AED certified
Timeline
Maintenance Manager
Progressive Insurance
03.2017 - 03.2024
Maintenance Manager
Quest Diagnostics
10.2006 - 04.2016
High School Diploma -
Frontier Central School