Mark Smith
Springfield,PA
Summary
Quality-oriented Sports Marketing major recently graduating from Saint Joseph's University, with 11 years of work experience. Aiming to leverage a proven knowledge of market research, workflow planning, customer service, and customer satisfaction skills to successfully fill the customer support specialist role at your company. Frequently praised as efficient by my peers, I can be relied upon to help your company achieve its goals.
Overview
11
11
years of professional experience
Work History
Team Attendant and Community Outreach Associte
Delaware Blue Coats
Wilmington, DE
08.2023 - Current
- Kept track of inventory levels for all sports supplies and equipment.
- Helped set up courts before practices or games began.
- Developed and implemented marketing campaigns to increase product awareness.
- Increased brand awareness by using regionally targeted campaigns and coordinating with outside sales.
Game Day Operations Intern and Ticket Sales Associate
WILMINGTON BLUE ROCKS BASEBALL (KC Affiliate)
Wilmington, DE
03.2019 - 06.2020
- Facilitate sales through incoming box office calls, as well as outgoing cold calls
- Specialized in the retention of luxury suites group outings
- Face to face sale of sponsored items during games
- Execution of promotions and sponsored events
- Extensive work prospecting and database management.
Bartender/ Assistant Beverage Manager
Drexelbrook Catering
Drexel Hill, PA
02.2013 - 11.2022
- Taking care of guests and enforcing strict alcohol consumption policies
- Keeping bars stocked with product and overseeing bars
- Work with clients to run off-premises events
- Work with vendors to ensure our inventory meets customer demands
- Keeping detailed inventory and cash reports for all events.
Bartender and Banquet Server
Peachtree Catering
Wayne, PA
06.2023 - Current
- Responsibilities similar to Drexelbrook Catering (see above).
Education
Bachelor of Arts - Sports Marketing Major
Saint Joseph's University
Philadelphia, PA05.2019
Skills
- Microsoft Office (Excel)
- BoxOffice (Ticket Sales Software)
- Good with technology
- Working with a team as both a leader and contributor
- Forming and Executing a Marketing Strategy
- Data Entry
- Research and Trend Analysis
References
References available upon request.
Timeline
Team Attendant and Community Outreach Associte
Delaware Blue Coats
08.2023 - Current
Bartender and Banquet Server
Peachtree Catering
06.2023 - Current
Game Day Operations Intern and Ticket Sales Associate
WILMINGTON BLUE ROCKS BASEBALL (KC Affiliate)
03.2019 - 06.2020
Bartender/ Assistant Beverage Manager
Drexelbrook Catering
02.2013 - 11.2022
Bachelor of Arts - Sports Marketing Major
Saint Joseph's University
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