Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mark Smith

Auburn,GA

Summary

Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Demonstrates the ability to work effectively unsupervised and quickly acquire new skills. Seasoned Supervisor with history of effectively managing teams and overseeing operations. Skilled in identifying areas for improvement, implementing new processes, and fostering staff development. Strengths include problem-solving abilities, strong leadership skills, and communication capabilities. Previous roles demonstrate significant positive impacts on workflow efficiency and team productivity.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Supervisor

CBS general contracting
Commerce, GA
01.2019 - 09.2024
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Responded to customer questions regarding products, prices and availability.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Negotiated with vendors and suppliers to secure advantageous terms and pricing.

Lead Operator

S&S Contractors DBA James Steve Smith inc.
Lawrenceville, GA
06.2012 - 12.2019
  • Operated heavy equipment such as bulldozers, backhoes, and excavators to complete projects.
  • Supervised a team of equipment operators while ensuring safety regulations were followed.
  • Performed routine maintenance on all assigned machines and vehicles.
  • Provided training for new employees on the proper operation of various pieces of equipment.
  • Monitored progress of work being done by subordinate staff members.
  • Assessed job sites for potential hazards and took corrective action when necessary.
  • Troubleshot any mechanical problems that arose during operations.
  • Ensured compliance with environmental regulations pertaining to the project site.
  • Ordered parts or supplies needed for repairs or preventive maintenance activities.
  • Resolved conflicts between personnel in a timely manner while maintaining positive working relationships.
  • Adapted quickly to changing conditions in order to meet tight deadlines.
  • Used equipment to complete jobs quickly and correctly.
  • Kept equipment fueled and ready for immediate use to support scheduling demands.
  • Operated machinery on job sites to reduce accidents or injury.
  • Operated earthmoving machines to move soil and other material on heavy construction sites in preparation for further building.
  • Followed signals from ground crew and other operators to safely move materials and prevent dangerous interactions or missed cues.
  • Inspected and repaired equipment to maintain durability and optimal performance.
  • Removed tools and machinery from job site to secure at end of shift.
  • Leveraged mobile devices to communicate and coordinate worksite resources.
  • Located and marked underground pipes and wires to identify safe digging locations.

Construction Site Superintendent

Tri-South Development
Smyrna, GA
03.2007 - 01.2012
  • Supervised and coordinated activities of workers engaged in construction projects.
  • Inspected tools, equipment, or work sites to detect unsafe conditions or violations of safety codes.
  • Developed project plans and established schedules for completion of construction projects.
  • Organized materials and scheduled deliveries to job site as needed.
  • Resolved conflicts between workers or subcontractors regarding working procedures or issues with equipment operation.
  • Ensured quality control compliance by reviewing completed tasks against specifications.
  • Reviewed contracts prior to signing off on them to ensure accuracy and completeness of information provided.
  • Coordinated with architects, engineers and other professionals involved in the project.
  • Performed cost analysis for labor costs associated with each stage of the project.
  • Evaluated bids from contractors to determine cost effectiveness.
  • Negotiated contracts with vendors for supplies needed at the job site.
  • Ensured compliance with local laws and regulations pertaining to construction activities and environmental protection standards.
  • Managed daily operations at the job site including scheduling shifts and assigning duties to workers.
  • Scheduled crews, order materials and coordinate subcontractor work.
  • Maintained safe work environment with zero accidents or lost work days.
  • Identified issues and handled quickly by using knowledge of best practices and applying critical thinking skills.
  • Instructed workers in safety measures and kept employers in proper safety attire to prevent job site accidents.
  • Engaged clients on-site to resolve technical issues and communicate work progress.
  • Monitored progress according to schedule milestones by scheduling labor, ordering materials and providing coordination on site with other trades.
  • Maintained payroll data, attendance records and delivered materials to job site on time and in good condition.
  • Maintained onsite equipment and vehicles to keep projects on schedule.
  • Organized and participated in monthly on-site meetings with clientele and subcontractors.
  • Maintained high-quality standards, educating general contractors on quality control.
  • Educated general contractor personnel on quality standards throughout construction process.

Education

Associate of Arts - Horticulture

Gwinnett Technical College
Lawrenceville, GA
01-2005

Skills

  • Workforce Coordination
  • Inventory Control
  • Schedule development
  • Operations Management
  • Employee Motivation
  • Process Improvement
  • Priority management

Certification

Heavy equipment operators license,Horticulture degree

Languages

Spanish
Professional

Timeline

Supervisor

CBS general contracting
01.2019 - 09.2024

Lead Operator

S&S Contractors DBA James Steve Smith inc.
06.2012 - 12.2019

Construction Site Superintendent

Tri-South Development
03.2007 - 01.2012

Associate of Arts - Horticulture

Gwinnett Technical College

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