Mark Smock
Southern Social and The Blue Room
Augusta,GA
1
Certification
6
years of professional experience
Motivated and hardworking professional seeking to start a sales career with Priority 1 as a Sales Representative. Bringing strong communication skills, adaptability, and a commitment to learning, with the drive to build lasting client relationships and exceed goals.
Work History
Litter Control
2 Years- Contributed to a well-organized park environment through regular trash removal and litter control.
- Contributed to a well-organized role through regular trash removal and litter control.
Package Handler
1 Year- Exceeded daily performance quotas in high-volume distribution, contributing to overall operational efficiency.
- Collaborated with cross-functional teams to ensure timely, accurate deliveries, enhancing customer satisfaction.
- Maintained accuracy in scanning and labeling packages for delivery routes.
Bay Host
1 Year- Greeted and assisted guests to create a welcoming atmosphere.
- Managed guests' requests to ensure timely service and overall satisfaction.
- Facilitated seamless guest experiences by managing bay assignments and ensuring timely service.
Security Personnel
2 Years 5 Months- Established rapport with 200+ daily visitors to enhance customer satisfaction.
- Conducted training for new team members on client communication protocols to ensure consistency in service delivery.
- Worked effectively in fast-paced environments.
Education
Bachelor of Science - Marketing
College of Business
- Awarded Ready Day 1 Certificate
- Google and Microsoft Certified
Skills
Customer service
Guest interaction
Guest relations
Team collaboration
Conflict resolution
Certification
Google Training Program
ACCOMPLISHMENTS
Dean’s List Achievement 2022, 2023
QUALIFICATIONS
- Highly competitive and results driven, thrive in fast paced and thrive in challenging situations.
- Proven ability to develop strong customer relationship quickly, fostering trust and long-term engagement.
- Excellent communication, organizational and analytical skills.
- Receptive to training and feedback with the ability to apply new knowledge rapidly and deliver measurable results.
Timeline
Security Personnel
Southern Social and The Blue Room
01.2024 - 06.2026Read More
Bay Host
Top Golf
01.2023 - 01.2024Read More
Package Handler
United Parcel Service (UPS)
01.2022 - 01.2023Read More
Litter Control
Augusta National Golf Club
04.2020 - 04.2022Read More
Georgia Southern University
Bachelor of Science from Marketing
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