Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Souza

GUSTINE,CA

Summary

Experienced meat professional with strong focus on team collaboration and achieving results. Skilled in inventory management, quality control, and food safety protocols. Reliable, adaptable, and excels in dynamic environments. Known for fostering productive team atmosphere and consistently delivering high standards.

Overview

22
22
years of professional experience

Work History

Meat Team Leader

Whole Food Market
09.2023 - 05.2025
  • Assisted in inventory management by organizing and labeling products for efficient access.
  • Engaged with customers, providing product information and recommendations for enhanced service experience.
  • Learned proper meat handling and safety procedures to ensure compliance with health regulations.
  • Participated in training sessions to develop knowledge of meat products and preparation techniques.
  • Helped monitor product quality, identifying any discrepancies for timely resolution.
  • Collaborated with team to execute daily tasks effectively, ensuring smooth operations during peak hours.
  • Adapted quickly to changing priorities while maintaining focus on customer satisfaction and team goals.
  • Developed team members'' skills through hands-on training and constructive feedback, improving overall performance.
  • Managed staff scheduling to maintain consistent coverage while minimizing labor costs.
  • Evaluated employee performances annually, identifying areas for improvement or promotion opportunities.
  • Ensured compliance with all relevant state and federal regulations, including USDA guidelines for product labeling and storage.
  • Collaborated with store management to create enticing meat displays, driving sales and customer satisfaction.
  • Maintained cleanliness standards within the meat department, adhering to health codes and sanitation guidelines.
  • Streamlined inventory management for optimal product availability and reduced waste.
  • Assisted customers with special orders and provided knowledgeable recommendations on meat selection and preparation techniques.
  • Addressed customer complaints professionally, providing swift resolutions that fostered customer loyalty.

Meat Team Leader

Whole Food Market
04.2019 - 01.2023
  • Generated accurate sales reports for upper management review, guiding future decisions related to product offerings and pricing strategies.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Trained new employees on handling, safety and stocking procedures.
  • Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
  • Worked closely with employees and customers to effectively manage daily operations and communications.
  • Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
  • Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
  • Completed inventory counts, reordered stock, and removed expired items from supply.
  • Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Learned proper meat handling and safety procedures to ensure compliance with health regulations.
  • Developed team members'' skills through hands-on training and constructive feedback, improving overall performance.

Meat Cutter

Whole Food Market
12.2015 - 04.2019
  • Cut and trim various types of meat to meet specific customer specifications.
  • Maintain cleanliness and organization of work area to adhere to health and safety standards.
  • Operate and maintain commercial cutting tools for optimal performance and safety compliance.
  • Train new staff on proper cutting techniques, safety protocols, and equipment usage.
  • Monitor inventory levels of meat products, ensuring freshness and quality standards are met.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Followed all food safety regulations to maintain a safe work environment for both employees and customers.

Meat Cutter

WinCo Foods
05.2003 - 09.2015
  • Implement best practices for waste reduction during meat preparation to enhance operational efficiency.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Adhere to safety and cleanliness standards and maintained equipment.
  • Used boning knife, skewers and twine to shape, lace, and tie roasts.
  • Continuously sharpened knives and maintained equipment for optimal cutting performance.
  • Assisted customers with selecting the best cuts of meat for their desired recipes, resulting in satisfied clients.
  • Exhibited excellent communication skills when addressing customer inquiries or concerns promptly, resulting in repeat business.

Education

High School Diploma -

Gustine High School
Gustine, CA
06-1987

Skills

  • Scheduling staff
  • Motivational skills
  • Sanitation procedures
  • Meat cutting
  • Task delegation
  • Merchandising strategies
  • Ordering supplies

  • Employee coaching
  • Waste reduction
  • Cutting techniques
  • Sanitation standards
  • Staff leadership
  • Schedule management

Timeline

Meat Team Leader

Whole Food Market
09.2023 - 05.2025

Meat Team Leader

Whole Food Market
04.2019 - 01.2023

Meat Cutter

Whole Food Market
12.2015 - 04.2019

Meat Cutter

WinCo Foods
05.2003 - 09.2015

High School Diploma -

Gustine High School