Experienced commercial manager seeking to utilize my knowledge of customers, markets, processes & financials aligning to key deliverables and strategic framework.
Overview
27
27
years of professional experience
Work History
Sales Director - Specialty Oils
Calumet Specialty Products Partners LP
08.2021 - Current
Ownership of all commercial responsibilities for White Mineral Oils, Petrolatum's, and GEL products within the Penreco Portfolio.
P&L - $400MM
Six direct reports across North America.
Market vertical alignment: Personal Care, Pharmaceutical, CASE, Lubricants, Agriculture, Distribution.
Strategy implementation
Asset / Product mix enrichment.
Commercial Director - America's
MEGlobal - JV The Dow Chemical Company
02.2020 - 08.2021
Owner of all commercial responsibilities in North and Latin America, i.e. Sales, Marketing, & Customer Service.
$400MM P&L, financial metrics, and commercial scorecard.
Participation on America's Leadership Team & America's Board of Directors.
Commercial excellence implementation and selling process optimization.
Formulation of customer segmentation, mix and participation strategy.
Productivity and value creation throughout organization.
Role identification and clarity of expectations.
People development and resource / capabilities alignment.
Sales Director Polyurethanes - Distribution
Dow Chemical Company
04.2019 - 02.2020
Created channel commercial strategy and led implemented for Polyurethanes and Propylene Glycol. CASE, Food, Pharma, UPR, AG market segment alignment.
Ownership of price and volume (top line income statement) 350MM lbs and $300MM across distribution portfolio
Led integration of Univar Solutions into the Dow PU portfolio as a new channel partner in NA
Created organizational infrastructure, sales deployment, and key milestones
Executive interface, coordination of commercial engagement
Scorecard creation for channel partners, aligned with clear deliverables and timelines
Sales Plan Creation, roll up, and local implementation
Aligned value proposition and technical offerings to focus market segments. Creating pipeline and sales cycle funnel to define priorities
People Development and coaching
Sales Director - Propylene Oxide And Propylene Glycol
The Dow Chemical Company
01.2016 - 04.2019
Responsible for implementation of strategic objectives for Polyurethane's organization (POPG)
Delivered top line results of $550MM sales revenue and $155MM variable margin in 2018
Direct management of 7 sales professionals (personal/professional development)
Customer relationship owner
Alignment of commercial priorities and implementation strategy
Definition and execution of customer, segment, and product mix strategies
Project leader: Margin Analysis, customer experience, and segmentation analysis
Contract Management (legal and commercial terms)
NAA Product Director - POPG
The Dow Chemical Company
10.2012 - 12.2015
Responsible for P&L/income statement for Propylene Oxide and Propylene Glycol in North America
2015 portfolio included net sales revenue of $487MM and $150MM of variable margin
Alignment of asset configuration and utilization
Profitability of customer mix and all marketing / industry related activities
In the 2014 and 2015 outpaced industry sales growth on PG. Implemented 11% volume growth YOY
Created margin over raw materials tracking tool to influence decision commercial decision making as we modify customer mix
Elevated understanding of markets and product mix towards DPG which generating a higher returns of 120% vs. MPG creating $10MM in new incremental variable margin
Diversified application scope of PG to Agriculture, Electronics, Food, and Personal Care by adding 40 new direct accounts
Implemented new food certification for Puraguard in order to re-brand and leverage our PGUSP strengths
Regional Distribution Sales Leader
The Dow Chemical Company
10.2008 - 09.2012
Management of all local relationships (all levels to President/VP) in the Northeast US
Execution of regional, business, and corporate strategies
Volume and profitability for nine chemical distributors in the Northeastern US within CASE, Food, Pharma, Personal Care, HI&, Chemical Processing, Oil and Gas.
Delivered 150MM lbs of volume and $120MM in revenue:
2010 YTD vs 2009 PYTD volume growth was 120%
Achieved volume growth of 10% in 2009 vs. 2008
Implementation of priorities and tactics in specific markets and end users (Coatings, HI&I, Personal Care, Flavors, Fragrances, Pharmaceutical)
Implemented strategies and objectives across to 28 different value centers
Led account team for five main accounts. Univar, Brenntag, Nexeo Solutions, Pride Solutions and Tilley Chemical
Accountable delivering annual sales plan, relationship management, and owning share of wallet
Member of New England and Philadelphia Chemical Clubs
Identified growth and value proposition opportunities for specialty product conversion.
Aligned products and functional benefits to formulator requirements via distribution.
Defined target audience and customer segment participation.
Distribution alignment of key channel channel partners (gain a share of their time), training and priorities oversight.
40% volume growth on volume from 2004 - 2006.
Received Pinnacle Award for sales excellence in 2007
Took on additional responsibility leading Dow's participation for Brenntag Champions program as the "Lead" DSL, setting expectations, implementation of strategy and focus for my peers.
Product Marketing Specialist
The Dow Chemical Company
06.2001 - 05.2004
Asset management and profitability of Glycol Ethers and Ethyleneamines
Supply/demand forecasting, customer interaction and strategy preparation, and a member of AIT (Area Implementation Team)
Functional activities included: all day to day competitive pricing in North America. Primary focal point for sales, CSR's, and supply chain in regards to the value centers transactional activities
Positioning of products, customers, supply chain, manufacturing, financial drivers/trends, account plans, and applying asset/market strategy to North American sales team.
Field Sales Operations Specialist
The Dow Chemical Company
02.1999 - 05.2001
Responsible for coordination of sales activities in the northeast US for chemical distributors in conjunction with the sales rep for the region
Details included: Relationship management, competitive pricing review, liaison between sales and service center, problem resolution (2nd line escalation from CSR's). Access Database management and pricing steward for the region
Customer Service Representative
The Dow Chemical Company
01.1996 - 01.1999
Activities of this role included: Order entry and management of customer needs that encompassed order/shipment processing, relationship management, setting guidelines (order entry work process and rules)
Independent decision making, knowledge of Dow and customers supply chain capabilities, knowledge of systems such as SAP, CAMP, scripts, and other valuable automated processes used in the service center to deliver value from a resource and time perspective