Summary
Overview
Work History
Education
Skills
Core Skills And Certifications
Certification
Timeline
Generic

Mark Steen

Liberty Lake

Summary

Experienced service supervisor with a proven track record of streamlining workflows, resolving intricate service challenges, and enhancing team collaboration to achieve service excellence. Skilled in implementing strategies to meet and exceed service standards, ensuring optimal customer experiences.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Service Supervisor

Greystar
06.2023 - 02.2025

Service Technician

Greystar
11.2020 - 06.2023

Maintenance Technician

Avenue5
05.2019 - 11.2020

Carpenter/Framer

Blox Construction
07.2018 - 03.2019

Production Associate

IPE
04.2016 - 07.2018

Field Service Engineer

Laerdal Medical
08.2015 - 01.2016

Structural Journeyman

United States Air Force
02.2008 - 05.2014

Education

High School Diploma -

Central Valley High School
Spokane Valley, WA

Skills

  • Skilled in tool operation
  • Residential plumbing
  • Experience with residential electrical work
  • Residential carpentry skills
  • Effective communication
  • CPO certification holder
  • Conflict resolution skills
  • Service order management
  • Effective task delegation
  • Leadership experience
  • Regulatory compliance inspections

Core Skills And Certifications

  • Proficient with hand and power tools used in all stages of construction
  • Experience with more critical work orders and unit turns
  • Familiarity and exposure with both plumbing and electrical
  • Military background with many different types of construction like carpentry, masonry, and metal work
  • Solid communication skills and possessing trade-related math skills essential to a safe, efficient job site
  • CPO Certified and provisional CAMT certified
  • Completing my EPA 608 Universal certification

Certification

CPO - Certified Pool Operator

Timeline

Service Supervisor

Greystar
06.2023 - 02.2025

Service Technician

Greystar
11.2020 - 06.2023

Maintenance Technician

Avenue5
05.2019 - 11.2020

Carpenter/Framer

Blox Construction
07.2018 - 03.2019

Production Associate

IPE
04.2016 - 07.2018

Field Service Engineer

Laerdal Medical
08.2015 - 01.2016

Structural Journeyman

United States Air Force
02.2008 - 05.2014

High School Diploma -

Central Valley High School