Mark Stelmack
Quality First Inspections LLC
Mendota,IL
1
Certification
26
years of professional experience
Results-oriented Home Inspector with expertise in residential construction and building codes. Delivered comprehensive inspections and detailed reports that enhanced client satisfaction and improved property conditions through effective communication and collaboration. Experienced Logistics Worker skilled in material handling and warehouse operations, utilizing strong spatial awareness and adherence to safety protocols to maintain operational efficiency and ensure seamless workflows.
Work History
Lift Truck Operator
3 Years- Operated lift trucks to transport materials efficiently within warehouse environments.
- Trained new operators on proper lift truck handling and safety protocols.
- Conducted regular inspections of lift trucks to ensure safety compliance and operational readiness.
- Collaborated with team members to streamline material handling processes, improving overall workflow.
- Assisted in inventory management by accurately recording stock movements during transportation operations.
- Implemented safety best practices, reducing incidents and promoting a culture of workplace safety.
- Mentored junior operators, enhancing skills and fostering a collaborative work environment.
- Reduced product damages by carefully maneuvering lift trucks in tight spaces and congested areas.
- Streamlined loading and unloading processes with efficient operation of lift trucks for various types of cargo.
- Upheld cleanliness standards within the warehouse environment by promptly removing debris or spilled materials that could impede safe lift truck movement.
- Maintained optimal equipment performance through routine inspections, preventive maintenance, and timely reporting of issues.
- Decreased shipment processing time by efficiently staging materials for inbound/outbound shipments using a lift truck.
- Contributed to achieving company goals by consistently meeting or exceeding daily productivity targets related to lift truck operations.
- Operated different types of lift trucks, including stand-up riders, sit-down riders, and pallet jacks, demonstrating versatility and adaptability.
- Coordinated with supervisors to prioritize tasks and manage workload effectively during peak hours or unexpected situations.
- Unloaded trucks and rail cars and moved materials to staging area.
- Checked items against documentation for accuracy.
Owner /Certified Home Inspector
7 Years- Re-evaluated commercial and residential constructions with previous failed inspections.
- Performed inspections of current construction, refurbishment, and repair projects.
- Recommended solutions to address identified problems, enhancing property safety and compliance.
- Inspected plumbing systems for functionality and compliance with standards., electrical and HVAC systems thoroughly.
- Tested smoke detectors, carbon monoxide alarms and fire extinguishers for functionality.
- Evaluated work for compliance with city, state, and federal guidelines and discipline-specific codes.
- Identified safety issues such as mold, asbestos or lead-based paint hazards.
- Reported any potential health or safety risks to property owners.
- Prepared detailed summary reports containing conclusions from the inspection process.
- Inspected foundations for signs of water damage or foundation settling.
- Educated home buyers on residences and critical concerns, empowering informed purchasing decisions.
- Documented recurring issues observed during inspections to inform contractors. and worked with contractors to prevent re-occurrence.
- Utilized ladders safely to conduct inspections in elevated areas. on ladders to check attics, roofs and other high spaces.
- Conducted site pre-inspections and coordinated post-construction audits.
- Assessed the overall condition of doors, windows, siding and other exterior components.
- Conducted visual inspections of structures, including roofs, attics and crawlspaces to assess structural integrity.
- Verified the condition of electrical systems, plumbing fixtures and HVAC equipment.
- Analyzed drainage patterns around the home to determine if there is a risk of flooding.
- Checked appliances for proper installation and operation.
- Communicated effectively with clients regarding their specific needs and concerns.
- Evaluated new constructions and existing homes against local residential building codes to detect deficiencies.
- Reviewed building plans to ensure compliance with local codes and regulations.
- Evaluated insulation levels, moisture levels and ventilation systems in residential homes.
- Completed investigations into complaints, incidents and accidents at work sites.
- Networked with local realtors, mortgage representatives and others involved in home buying and selling to maintain consistent business.
- Read and interpreted drawings and assessed construction against plans.
- Performed follow-up inspections after repairs were completed.
- Investigated possible pest infestations, including termites or carpenter ants.
- Documented critical issues with detailed descriptions and photographs in comprehensive home inspection reports.
- Maintained accurate records of all activities related to each inspection performed.
- Examined decks, porches and balconies for structural soundness.
- Maintained up-to-date knowledge of inspection techniques, codes, ordinances and regulations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Conducted thorough inspections to identify structural, electrical, and plumbing issues.
- Evaluated safety compliance and building codes to ensure homeowner protection.
Operations Manager
19 Years 4 Months- Reviewed policies and procedures to identify continuous improvement opportunities.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Developed detailed reports highlighting performance metrics of individual departments within operations.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Planned delivery routing, team workflows, and promotional initiatives.
- Created detailed reports on the performance of individual departments within operations.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Established employee recognition and rewards practices to enhance morale and strengthen management communication.
- Built strong operational teams to meet process and production demands.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Negotiated contracts with vendors and service providers, securing favorable terms.
- Enforced federal, state, local and company rules for safety and operations.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Responded to information requests from superiors, providing specific documentation.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Completed routine maintenance and repair.
- Updated and maintained databases with current information.
- Performed regular maintenance and repairs on equipment to ensure optimal functionality..
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
Illinois State License - Residential & Commercial Building Inspections
Skills
Forklift certification
Loading dock operations
Warehouse management
Energy analysis
Loading and unloading
Inventory management
Materials handling
Pallet stacking
Order picking
Code compliance
Warehouse safety
Systems evaluation
Warehouse best practices
Chimney inspection
Truck loading
Space navigation
HVAC inspection
Ongoing education
Structural inspection
Roofing inspection
Foundation assessment
Interior inspection
Exterior inspection
Pool and spa inspection
Material handling
Mechanical systems evaluation
Defect identification
Pest identification
Building codes
Client interviewing
Professional networking
Continuing training
Teamwork and collaboration
Problem-solving
Attention to detail
Time management
Workplace sanitation
Workplace safety
Confined space navigation
Best practices
Team collaboration
Problem-solving
Time management
Attention to detail
Safety compliance
Trip inspections
Truck loading
Accomplishments
- Ambassador of the month - July 2023, April 2024
Affiliations
- Ambassador with the Grundy County, Channahon, Minooka & Mendota Chamber of Commerce
- Founding member of Morris Rotoract Young Professionals Club
- Volunteer/Member of Breaking Away
- Volunteer for Reimagine Mendota
Certification
- Illinois Home Inspection License - 450.012769
Interests
Volunteer Work
Fundraising Events
Community Cleanup
Getting involved in local advocacy groups to promote positive change in the community.
Education and Training
other
Timeline
Lift Truck Operator
Ryder Logistics
08.2023 - CurrentRead More
Owner /Certified Home Inspector
Quality First Inspections LLC
08.2019 - CurrentRead More
Operations Manager
FedEx Freight INC
05.2000 - 09.2019Read More
Inspection Certification Associates
Illinois State License from Residential & Commercial Building Inspections
Read More