Mark Telp

Housekeeping Supervisor Diligent warehouse associate with a solid background in managing inventory and ensuring the timely shipment of goods. Proven track record of maintaining accurate records and supporting daily warehouse operations. Demonstrated ability to collaborate effectively with team members and adapt to fast-paced environments. Warehouse professional with experience in inventory management, logistics, and order fulfillment. Strong focus on team collaboration and achieving results, adaptable to shifting priorities. Skilled in operating forklifts, handling shipping and receiving, and maintaining organized workspaces. Known for reliability, efficiency, and a proactive approach to problem-solving. Warehouse professional committed to high standards and delivering results. Brings valuable experience in inventory management and logistics support, fostering a reliable and adaptable team environment. Known for strong organizational skills and the ability to meet changing demands efficiently. Warehouse professional with experience in inventory management, logistics, and order fulfillment. Strong focus on team collaboration and achieving results, adaptable to shifting priorities. Skilled in operating forklifts, handling shipping and receiving, and maintaining organized workspaces. Known for reliability, efficiency, and a proactive approach to problem-solving. Experienced with inventory management, order picking, and shipping processes. Utilizes organizational skills to maintain accurate records and streamline operations—knowledge of warehouse safety protocols and team collaboration to ensure smooth workflow. Hardworking Shipping Associate accustomed to lifting 50+ pounds repetitively. Possesses basic math skills and a punctual nature. Works well in team environments. Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

• Resolved product issue through consumer testing.
• Achieved [Result] by completing [Task] with accuracy and efficiency.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Supervised team of 10 staff members.

• Certified DBSA Veteran Peer Support Specialist (11/2015)
• Mental Health First Aid Certificate (11/2015)
• National Alliance of mental Illness Peer to Peer (4/2016)
• NAMI Connection Recovery Support Group Facilitation (11/2016)
• Intro to Mental Health Recovery including WRAP (11/2016)
• Connecticut Community for Addiction Recovery Coach Academy (10/2016)
• Connecticut Community for Addiction Recovery Coach Ethical Consideration (11/2016)

• UNITED STATES ARMY
• Warehouse Specialist/Squad Leader
• 3/1985 – 12/1992
• Functioned in a leadership role providing supervision and guidance for a team of 10 soldiers. Provided oversight of warehouse activities, including materials management, inventory control, order processing, resource allocation and logistics planning. Participated as a combat veteran, serving overseas during Operation Desert Storm.
• Served as a trusted advisor and source of support for all personnel, providing ongoing guidance and direction on complying with established standards, guidelines and regulations.
• Provided counseling and mentoring for personnel on the code of ethics and military culture, helping with adjusting to the new regulated lifestyle.
• Conducted regular inspections of uniforms and quarters to ensure adherence to strict regulatory guidelines.
• Advocated for soldiers during disciplinary action, accompanying them to hearings and disciplinary meetings.
• Aided soldiers in signing up for alcohol/substance abuse programs as required by senior officers; assisted soldiers in preparing required documentation and records for programs and accompanied them as requested.
• Planned and managed workflow for 10 soldiers, delegating responsibilities, providing ongoing coaching and assisting with daily tasks to ensure optimal performance.
• Coordinated training for all soldiers/personnel on processes, procedures, regulations and protocol, as well as on-the-job training to ensure all daily tasks were completed to quality standards.
• Facilitated monthly performance evaluations for all personnel, identifying and resolving areas of weakness; worked with chief warrant officer to develop and implement resolutions for discrepancies and/or key issues.
• Operated the mm 4,000, 6,000- and 10,000-pound forklifts to load and unload supplies on vehicles, stock supplies in required location and relocate supplies within warehouse.
• Processed customer order requests, totaling 50K items per week; prepared orders by identifying materials, packing boxes and placing in delivery area to be loaded onto vehicles.
• Received and processed incoming supplies and customer returns, tracking all items to ensure accountability.
• Performed quarterly inventory to prevent shortage of supplies; prepared inventory tracking reports, entering required information into computer system, ensuring accuracy and completeness of information.
• Prepared daily item reports, documenting reason for returned items and/or location of shipment; presented all reports to platoon sergeant, communicating key issues as required.
• Managed high dollar value inventory items totaling $10M+, ensuring overall accountability.
• Reviewed items with no paperwork utilizing microfiche and computer applications to identify part numbers and customer order specifications.

• Resided at Perry point Psychosocial Rehabilitation Center (2012-2013); during time in facility, worked with professional staff to overcome symptoms of PTSD (Post-Traumatic Stress Disorder) caused by combat experience while serving in Operation Desert Storm as a member of the US Army.
• Served as an advocate for fellow residents at Perry point Psychosocial Rehabilitation Center; provided ongoing mentoring and support throughout the recovery process.
• Assisted residents in preparing required paperwork during their stay at the rehab center.
• Utilized personal experiences and ongoing recovery to support fellow residents and serve as a source of comfort, companionship and mentoring.