Mark Thompson
Pasco,WA
Summary
Dexterous Electrician with hands-on experience installing and maintaining electrical control systems. In-depth knowledge of electrical wiring and relevant codes. Committed to tackling projects with skill and accuracy. Hardworking and driven to complete projects with focus on safety, cost-efficiency and client satisfaction. Versed in residential and solar installations and repairs. Offering 10+ years of industry expertise, including building codes, blueprint assessments and new construction protocols.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Electrician/Crew Leader
Solgen Power/PureLight Power
Pasco, WA
02.2018 - Current
- Performed maintenance, repairs and modifications to existing solar electric systems.
- Responded to emergency callbacks and provided onsite support.
- Planned layout and installation of wiring and fixtures based on project specifications and building codes.
- Supervised apprentices and assessed completed tasks, offering guidance and encouragement.
- Performed troubleshooting and diagnosis on malfunctioning systems or components.
- Adhered to specifications and codes in installation of electrical wiring, equipment and fixtures.
- Worked closely with local utility companies during the interconnection process of newly installed PV systems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Residential Wireman
Lamp Lighter Electric
Corpus Christi, TX
10.2013 - 12.2017
- Provided technical advice regarding the use of correct materials when installing electrical systems.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Mounted junction boxes, outlets, switches, circuit breakers, transformers and other electrical components.
- Educated customers about proper maintenance techniques they can use on their own home's wiring system.
- Updated distribution systems by replacing worn and outdated electrical components with new and more efficient parts.
- Read blueprints and schematics to determine the best way to install wiring systems.
- Calculated loads accurately before beginning a project in order to ensure that no overloading occurred.
- Worked well under pressure and in different physical positions and environmental conditions to complete work on-schedule and on-budget.
- Calculated materials and service estimates and prepared preliminary installation sketches.
- Coordinated with other trades to organize schedules and meet project timelines.
- Installed and tested wiring for residential electrical systems according to established codes and standards.
- Assessed job sites for cleanliness and organization and loaded trucks with materials at completion of shift.
- Oversaw project work quality and compliance with applicable local and NEC codes.
- Coordinated with clients to address their individual needs when it came to residential wiring projects.
- Maintained updated knowledge through continuing education and advanced training.
- Achieved cost-savings by developing functional solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Warehouse Manager
Battery Systems of Salt Lake City
Salt Lake City, UT
09.2007 - 08.2013
- Generated warehouse shipping documents, packing lists and invoices.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Identified opportunities to reduce cost and improve productivity.
- Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Communicated regularly with other departments regarding supply chain activities.
- Resolved customer complaints related to product quality or delivery issues.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Established and maintained good relations with customers, vendors and transport companies.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing outgoing delivery routes.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Recruited, trained and managed a team of drivers in accordance with company policies.
- Organized routes for drivers, monitored their performance and maintained records of driver activities.
- Conducted regular inspections of vehicles to ensure they meet safety standards before departing on trips.
- Collaborated with other departments within the organization such as sales, marketing, finance.
Education
High School Diploma -
Highwood High School
High River, Alberta, Canada05-2001
Skills
- Project Management
- Field Installation
- Quality Assurance
- New Construction
- Electrical Panel Upgrades
- Project Coordination
- Excellent Written and Verbal Communication Skills
- Client Relations
- Workforce Management
- Production Planning
- Forklift Operations
- Problem-Solving
- Continuous Improvement
- Quality Management
- Collaborative Teamwork
- Team Building and Leadership
Affiliations
- Backpacking and camping
- Wakeboarding & other watersports
- Enjoy quality family time
- Enjoy traveling and appreciating countries and cultures
Accomplishments
- Queen Venturer Award (Canadian equivalent to the Eagle Scout Award)
Certification
- Residential Electrical Licenses for Texas, Washington, Idaho and Oregon
References
References available upon request.
Timeline
Electrician/Crew Leader
Solgen Power/PureLight Power
02.2018 - Current
Residential Wireman
Lamp Lighter Electric
10.2013 - 12.2017
Warehouse Manager
Battery Systems of Salt Lake City
09.2007 - 08.2013
High School Diploma -
Highwood High School
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