Overview
Work History
Education
Skills
Summary
Certification
Additional Work Experience
Timeline
Generic

Mark Thompson

Lanham,MD

Overview

20
20
years of professional experience
1
1
Certification

Work History

Protective Security Officer

BTI Security Co.
Silver Spring, MD
06.2023 - Current

NOAA

  • Escorted authorized personnel through sensitive facility areas to ensure security compliance.
  • Performed daily security patrols to detect suspicious activity and unauthorized individuals.
  • Prepared incident reports that documented all relevant information regarding security breaches.
  • Provided customer service support by addressing visitor inquiries related to facility regulations.
  • Maintained a visible presence around the property while adhering to post orders.
  • Confirmed visitor identification before granting building access to enhance security measures.
  • Monitored surveillance cameras and responded promptly to detected suspicious activities.
  • Followed established safety procedures and enforced company policies, reporting safety hazards for remediation.

Armed Federal Security Officer

Triple Canopy
Silver Spring, MD
04.2021 - 06.2022

NOAA

  • Conducted searches of individuals using metal detectors and hand-held scanners.
  • Maintained security equipment, including alarms, locks, and cameras, ensuring optimal functionality.
  • Engaged with the public professionally while delivering assistance and information.
  • Patrolled designated areas to secure personnel, property, and facilities.
  • Supported special events through crowd control, traffic regulation, and facility protection.
  • Executed access control measures at entrances and exits to safeguard restricted areas.
  • Logged daily activities and reported incidents observed or investigated promptly.
  • Monitored CCTV systems for suspicious activities near premises.

Armed Security Officer

MID-ATLANTIC CONTROL SYSTEMS LLC
Greenbelt, MD
03.2018 - 08.2021
  • Complete building and grounds patrols.
  • Maintain order and safety while providing customer service and information to facility visitors.
  • Record reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Respond to and thoroughly investigate all reported incidents to protect company assets.
  • Investigate disturbances and use proportional and strategic responses to handle different types of issues.
  • Monitor building and property entrances and exits to detect intrusions and protect assets.

Security Professional

UNITED STATES POSTAL SERVICE
Capitol Heights, MD
04.2015 - 11.2018
  • Ensured thorough monitoring of property entrances and exits to maintain employee safety.
  • Patrolled community events, reinforcing public safety commitment.
  • Conducted searches on individuals and baggage for prohibited items, ensuring compliance.
  • Secured restricted areas to prevent unauthorized access and protect assets.
  • Operated scanning equipment to optimize entrance flow and reduce wait times.
  • Maintained meticulous attention to detail while delivering information to Security Management.
  • Patrolled industrial and commercial properties to deter intrusions effectively.
  • Supervised security operations, fostering a safe environment for all personnel.

Armored Truck Driver

DUNBAR ARMORED
Upper Marlboro, MD
05.2011 - 04.2013
  • Generated daily and weekly cash disbursement reports for management to ensure accountability.
  • Delivered cash and coins to banks and retail customers, facilitating timely transactions.
  • Maintained situational awareness to minimize risks during deliveries.
  • Obtained necessary signatures to streamline paperwork processing efficiently.
  • Transported cargo in tractor-trailer, demonstrating expert knowledge of roads and highways.

Asset Protection Associate

WALMART
Landover Hills, MD
10.2008 - 02.2011
  • Maintained safety and security of premises, visitors and employees.
  • Partnered with store managers on basis to conduct loss investigations.
  • Produced well-written reports detailing shoplifting and attempted theft.
  • Reviewed CCTV footage to obtain evidence of theft.
  • Maintained store compliance with physical security schematics to protect assets.
  • Detained shoplifters and contacted local law enforcement for immediate assistance.
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.

Loss Prevention Agent

Gap, Inc
Hyattsville, MD
01.2007 - 10.2008
  • Conducted investigations into fraudulent customer return cases to mitigate losses.
  • Analyzed sales patterns to detect potential shrinkage risks and improve security measures.
  • Monitored customer behavior for suspicious activities linked to theft incidents.
  • Performed security checks on bags, packages, and purses at store entrances and exits.
  • Identified organized retail crime threats in the area to enhance safety protocols.
  • Prepared detailed reports on theft incidents and loss prevention strategies.
  • Oversaw monitoring of store entrances, exits, and cash registers to ensure compliance with checkout procedures.

Security Officer

Private Security Consultants
Bethesda, MD
10.2005 - 01.2007
  • Escorted visitors throughout facility, ensuring safety and security at all times.
  • Prepared detailed reports on daily activities, maintenance issues, and unusual occurrences.
  • Greeted staff, guests, vendors, and contractors upon arrival at facility entrance.
  • Responded to alarms promptly and conducted thorough investigations as required.
  • Investigated suspicious persons or vehicles on premises and contacted authorities when necessary.
  • Monitored safety hazards and implemented corrective actions as needed.
  • Operated communication systems to facilitate coordination among officers stationed throughout facility.

Education

HIGH SCHOOL DIPLOMA -

Northwestern High School
Hyattsville, MD
06.2002

Skills

  • Protection Services
  • Grounds patrols
  • Law enforcement support
  • Defensive strategies
  • Evidence storage
  • Security procedures knowledge
  • Working collaboratively
  • Microsoft Office proficient
  • Firearms expertise
  • Premises surveillance
  • Emergency response
  • Access control
  • First aid and CPR
  • Threat assessment

Summary

Highly vigilant and reliable with experience in maintaining secure environments for various establishments, including federal properties. Skilled in monitoring surveillance equipment, conducting patrols, and managing access control with keen observation abilities to detect suspicious activities and enforce property rules. Proven track record in de-escalating potential conflicts and effectively communicating with law enforcement to ensure safety and security. Demonstrated impact in previous positions by reducing incidents of theft and ensuring the well-being of employees and visitors through proactive security measures.

Certification

  • MEB Certificate of Competency, 11/2019
  • Handcuffing Certification, 11/2019
  • OCAT Basic Certification, 11/2019
  • CPR/AED- (Adult and Pediatrics), 01/2018

Additional Work Experience

  • Loss Prevention Agent, Gap, Inc, Hyattsville, MD, 01/2007, 10/2008
  • Security Officer, Private Security Consultants, Bethesda, MD, 10/2005, 01/2007

Timeline

Protective Security Officer

BTI Security Co.
06.2023 - Current

Armed Federal Security Officer

Triple Canopy
04.2021 - 06.2022

Armed Security Officer

MID-ATLANTIC CONTROL SYSTEMS LLC
03.2018 - 08.2021

Security Professional

UNITED STATES POSTAL SERVICE
04.2015 - 11.2018

Armored Truck Driver

DUNBAR ARMORED
05.2011 - 04.2013

Asset Protection Associate

WALMART
10.2008 - 02.2011

Loss Prevention Agent

Gap, Inc
01.2007 - 10.2008

Security Officer

Private Security Consultants
10.2005 - 01.2007

HIGH SCHOOL DIPLOMA -

Northwestern High School
Mark Thompson