Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARK THREADGILL

Conroe

Summary

Dedicated professional with expertise in customer service, adept at multitasking and effective time management. Committed to delivering exceptional customer experiences that foster loyalty and satisfaction.

Overview

7
7
years of professional experience

Work History

Hot Shot Driver

Bella freight
Circleville
01.2025 - Current
  • Notified customers of delays to decrease calls to support.
  • Fulfilled back haul orders and spotted trailers in loading yard.
  • Verified accuracy of cargo prior to loading onto truck.
  • Kept up-to-date logs detailing miles driven, hours worked, rest periods taken.
  • Inspected vehicles regularly for damage and wear and tear, providing reports to supervisor of findings.
  • Followed established procedures for properly securing cargo according to load size and weight requirements.
  • Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
  • Identified potential hazards along route such as icy roads or poor visibility conditions.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Adhered strictly to local traffic laws as well as company policies regarding speed limits and route selection.
  • Responsible for keeping the interior and exterior of the truck clean at all times.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Handled merchandise in accordance with product handling standards.

88M Motor Transport Operator

US Army
El Paso
08.2021 - 12.2024
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Obtained signatures needed to complete and process paperwork.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
  • Transported personnel, supplies, and equipment within designated areas.
  • Performed regular inspections and completed vehicle repairs.
  • Operated heavy and light wheeled vehicles in a variety of terrains.
  • Followed traffic laws and guidelines while operating military motor vehicles.
  • Ensured all vehicles had sufficient fuel before departing on missions.
  • Mechanical work

Manager

Wendys Restaurant
Willis
04.2018 - 01.2021
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Recruited and trained new employees to meet job requirements.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Ensured compliance with industry regulations and company policies.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Education

High School Diploma -

Willis High School
Willis, TX
06.2021

Skills

  • Cargo security
  • Class A CDL
  • Customer communication
  • DOT regulations compliance
  • Employee training
  • Fuel efficiency maximization
  • Hazard identification
  • Route planning
  • Safe driving
  • Safety procedures
  • Vehicle inspection
  • Vehicle maintenance
  • Problem Solving
  • Leadership Experience
  • Opening and Closing Register
  • Goal Driven
  • Teamwork
  • Opening and Closing Store
  • Customer Service
  • Time Management
  • Effective Communication
  • Active Listening
  • Trained Cashier
  • Empathy
  • Patience
  • Adaptability
  • Merchandising
  • Money Handling
  • Team leadership
  • Interview
  • Hire and Train New Associates
  • Effective communication
  • Communication skills
  • Cash Office
  • Sales
  • Customer service
  • Attention to detail
  • Problem-solving
  • Multitasking and organization

Timeline

Hot Shot Driver

Bella freight
01.2025 - Current

88M Motor Transport Operator

US Army
08.2021 - 12.2024

Manager

Wendys Restaurant
04.2018 - 01.2021

High School Diploma -

Willis High School

Similar Profiles

CREATE PROFILE
MARK THREADGILL