Mark Tittle
Wesley Chapel,FL
Summary
Dynamic Sr Account Executive with a proven track record at Credit Suite Inc., excelling in account management and sales methodologies. Leveraged product and service expertise to secure over $5 million in revenue, enhancing customer satisfaction through consultative sales and effective problem resolution. Skilled in CRM proficiency and team collaboration, consistently identifying emerging sales opportunities.
Overview
24
24
years of professional experience
Work History
Sr Account Executive
Credit Suite Inc.
04.2019 - Current
- Sold new products and services and developed new accounts to maximize revenue potential.
- Met with new customers to share product and service information, listen to needs and learn about business operations.
- Analyzed data to discover trends, informing market strategies, and objectives.
- Brought in over $5 million in revenue while managing multiple high-profile accounts.
- Finished number 1 in overall sales and collected revenue four years in a row.
- Networked at events and prospected for new customers with diverse strategies.
- Prepared documentation, finalized sales and maintained records.
- Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Store Manager
American Signature Furniture
07.2001 - 04.2019
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Consistently increased sales year over year, going from $9 million to over $15 million within the first five years.
- Managed a delivery operation with six trucks and three service vans responsible for over 20 million in delivered product each year.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
- Assisted with hiring, training and mentoring new staff members.
Skills
- Account planning
- Sales target monitoring
- Sales methodologies
- Deal negotiation
- Product and service expertise
- Team collaboration
- Emerging sales opportunities
- Pitch presentations
- Account management
- Consultative sales
- Customer satisfaction
- CRM proficiency
- Sales reporting
- Systems and software expertise
- Cross-functional teamwork
Timeline
Sr Account Executive
Credit Suite Inc.
04.2019 - Current
Store Manager
American Signature Furniture
07.2001 - 04.2019
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