Mark Townley
North Augusta,SC
Summary
Military professional (Master Sergeant) with over 27 years of experience serving in tactical, strategic, and joint environments at every echelon of command. A careers worth of skills and abilities not limited to military operations. A team player that specializes in building teams and human potential. Thrive and excel while serving in leadership, in selfless pursuit of mentoring others to success and happiness. A very motivated, disciplined, and ethical professional with a never-ending growth mindset, focused on integrity, and has the ability to create using holistic, strategic, systematic, and universal approaches to creative thinking and problem solving.
Overview
29
29
years of professional experience
Work History
Intelligence & Operations Chief
314th MI BN (Interrogation) (USAR)
2018.06 - 2023.03
- S3 NCOIC/Security Manager, and Acting Command Sergeant Major, 314th Military Intelligence Battalion (Interrogation)
- Served as Master Trainer of Battalion; developed and advised commander’s training plans, validated, managed, and resourced unit training; advised senior leaders on all matters related to training, personnel, readiness, and morale and welfare of battalion
- Managed tasks from higher and tasked units and staff as appropriate
- Managed, directed, and provided oversight of all battalion and subordinate units operations
- Managed security clearance processing, incident reporting, information, and personnel security programs, and foreign travel program
- Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theaters of operation
- Supervised gathering, review, and dissemination of intelligence information from human sources, electronic sources, and counter-intelligence
- Briefed commanding general and senior leaders on emerging threats, unit status reports, and training plans
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Operations Sergeant
2/317th Regiment Drill Sergeant Battalion (USAR)
2016.06 - 2018.06
- Managed all battalion operations including but not limited to planning, coordinating, and resourcing all unit training and missions
- Developed unit processes and procedures immeasurably improving operating proficiency
- Advised commander on all aspects of military operations
- Managed battalion’s personnel, physical, information, and communications security programs
- Handled administrative requirements, maintained records, and submitted operational reports
- Oversaw teams planning, implementing, and realigning field and base operational strategies
Senior Intelligence Sergeant & Security Manager
9th Mission Support Command (USAR)
2013.08 - 2016.06
- Managed security programs and extensive foreign travel programs at the command level
- Conducted interagency coordination providing security for plans, operations, and defense support to civil action
- Worked with other defense departments, government agencies, and non-government agencies in security cooperation efforts throughout Pacific Theater
- Participated in Army Design Methodology in reshaping how Army Reserve operates in Pacific AOR
- Upheld code of conduct and maintained professionalism in stressful situations
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute
- Advised senior leaders and staff on operations, intelligence, and risk assessments in daily briefings
Army Inspector General
Military Intelligence Readiness Command (USAR)
2010.12 - 2013.08
- Provided assistance to Army Soldiers and Civilians in matters relating to personnel actions, readiness, and command actions
- Conducted over 70 inspections on the unit’s intelligence oversight programs, and advised and assisted with inspections of other command programs
- Conducted investigations into alleged improprieties by Army commanders, leadership, and other personnel and advised Commanding General
- Army Reserve leading expert on intelligence oversight
- Conducted joint inspections with theDepartment of the Army, Department of Defense, and other Agency Inspectors General
- Sought out by higher command and other agencies to train their inspectors general and share perspectives on programs at the echelon
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Mentored, taught, and trained Soldiers and Civilians on how Army operates
- Conducted extensive research on theU.S. Code, Department of Defense, Army, and other agencies' policies, regulations, and procedures
- Communicated best practices among on-site and external personnel to align efforts and goals
Detachment Sergeant
345th MI BN YSB (USAR)
2008.08 - 2010.12
- Provided leadership and training to 134 personnel including headquarters and staff personnel
- Counseled, advised, and mentored personnel to increase career progression by 500%.
- Responsible for their training and readiness in executing command and Army-directed missions
- Oversaw subordinates' and staff's health, well-being, and morale
- Trained and mentored staff in coordination efforts immeasurably improving efficiency
- Developed and managed programs for the battalion to ensure Soldier and unit operational readiness
- Handled administrative requirements, maintained records, and submitted operational reports
- Integrated intelligence activities into other military operations, plans, and programs
Intelligence Sergeant
335th Signal Command (USAR)
2004.11 - 2008.08
- Responsible for intelligence preparation in support of theater signal operations
- Conducted threat and vulnerability assessments on communications assets and network infrastructure
- Conducted Physical Security and Force Protection Assessments on newly constructed theater installations
- Worked closely with Information Assurance ensuring the integrity of tactical and strategic communications assets.
- Trained in conflict resolution among subordinates, equals, and superiors
Crew Dispatcher and Yardmaster
Norfolk & Southern Railroad
1999.01 - 2004.11
- Dispatched crews following extensive labor and union agreements specific to each terminal and territory
- After promotion into management as yardmaster became responsible for safe operations and direction of yard crews and thruway train traffic of one of two hump classification yards on the system
- Conducted extensive safety checks daily and worked with union personnel on contract agreements and labor laws
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands
- Facilitated communications between customers and field personnel to answer questions or resolve concerns
- Served as a mediator when appropriate to settle conflicts and discrepancies between field personnel and management.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Worked flexible hours; night, weekend, and holiday shifts
Field Artillerymen
U.S. Army Active Duty
1994.08 - 1998.12
- Deployed in support of Peace Implementation Force to Bosnia-Herzegovina
- Honed discipline, learned values, mentorship, team building
- Maintained weapons proficiency on personal assigned, crew served and artillery fires systems
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality
- Reviewed technical documentation to complete equipment maintenance and repair
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service
- Worked with diverse types of weather and ground conditions
- Managed maintenance activities and inspected equipment
- Maintained strong focus on safety and efficiency to provide comprehensive support to combat operations and performing skilled repairs
- Created and followed detailed maintenance schedules for unit and personnel equipment, resulting in substantial increase in equipment lifetime
- Ordered parts and managed inventory
Education
No Degree - International Relations
American Military University
Charles Town, WVSkills
- Interpersonal Communications
- Data Analytics
- Diversity & Multi-Cultural Relations
- Strategy, Design & Planning
- Safety, Analysis & Risk Management
- Staff Development
- Operations Analysis & Management
- Continuous Quality Improvement & Performance Optimization
- Project & Program Management
- Motivational Leadership and Human Development
- Creating Vision
- Programs and Policies Improvement
- Effective Communicator and Public Speaker
- Change and Growth Management
- Budget Planning and Execution
Accomplishments
- Current TS/SCI & CE Enrolled
- Intelligence Oversight Program Manager
- OPSEC Program Manager
- Army Design
- Nova Credentialed Victim Advocate
- Equal Opportunity Leader
- Inspector General
- Master Fitness Trainer
- Master Resiliency Trainer
- Security Manager/Industrial Security
- Foreign Disclosure Officer
- Travel Administrator-Approving Authority
- RYT-250 Yoga Instructor
Yoga, Sking, Reading
Yoga practitioner since 2010; daily reader on topics of humanity, arts, and self-development. I enjoy studying concepts and theories and how the universe works. Traveler, hiker and nature explorer.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.
Hermann Hesse
Timeline
Intelligence & Operations Chief
314th MI BN (Interrogation) (USAR)
2018.06 - 2023.03
Operations Sergeant
2/317th Regiment Drill Sergeant Battalion (USAR)
2016.06 - 2018.06
Senior Intelligence Sergeant & Security Manager
9th Mission Support Command (USAR)
2013.08 - 2016.06
Army Inspector General
Military Intelligence Readiness Command (USAR)
2010.12 - 2013.08
Detachment Sergeant
345th MI BN YSB (USAR)
2008.08 - 2010.12
Intelligence Sergeant
335th Signal Command (USAR)
2004.11 - 2008.08
Crew Dispatcher and Yardmaster
Norfolk & Southern Railroad
1999.01 - 2004.11
Field Artillerymen
U.S. Army Active Duty
1994.08 - 1998.12
No Degree - International Relations
American Military University
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