Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Mark Trailer

Las Vegas,NV

Summary

Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way.

Overview

6
6
years of professional experience

Work History

Bartender

Brasserie B
Las Vegas, NV
12.2023 - Current
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Provided drink suggestions to customers based on their preferences.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.

Bartender/server

Resorts World Las Vegas
Las Vegas, NV
03.2023 - Current
  • Greeted customers and provided excellent customer service.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.

Server

Vegenation
06.2021 - 06.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Customer Service Representative

Sutherland Global
08.2018 - 10.2019
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Updated account information to maintain customer records.

Education

Arbor View High School

Skills

  • Process Transactions
  • Customer Deliveries
  • Bussing Tables
  • Chemical Storage

Additional Information

  • Authorized to work in the US for any employer
  • Have my Pour Card
  • Managers Dale (Brasserie B)
  • Manager Jamila evans (Resorts world)

Timeline

Bartender

Brasserie B
12.2023 - Current

Bartender/server

Resorts World Las Vegas
03.2023 - Current

Server

Vegenation
06.2021 - 06.2023

Customer Service Representative

Sutherland Global
08.2018 - 10.2019

Arbor View High School

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Mark Trailer