Mark Travers
Richland Hills,TX
Summary
Dynamic sales professional with a proven track record in client relationship management, revenue generation, and competitive analysis. Expertise in resolving complex sales challenges and enhancing customer engagement.
Overview
28
28
years of professional experience
Work History
Sales Rep
Sharpest Image Printing
09.2024 - Current
- Assisted customers in selecting suitable printing services and products.
- Provided product knowledge to enhance customer experience and satisfaction.
- Resolved complex sales challenges by leveraging expertise and industry knowledge.
- Utilized problem-solving skills to address and overcome sales obstacles effectively.
- Applied strategic thinking to identify and implement solutions to sales issues.
Account Manager
Taylor Corp./Wilmer
03.1997 - 03.2022
- Managed client accounts by addressing inquiries and resolving issues promptly.
- Developed strong relationships with clients to enhance satisfaction and loyalty.
- Assisted in preparing proposals and presentations for potential clients.
- Conducted regular account reviews to ensure alignment with client needs.
- Provided training and guidance to new Account Managers.
- Developed strategies to increase revenue from existing accounts.
- Provided technical support to customers when needed.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Generated leads through cold calling activities.
- Monitored industry trends and made recommendations for changes in strategy accordingly.
- Monitored competitor activities in order to stay ahead of the competition.
- Maintained an in-depth knowledge of industry trends, competitors, and market conditions to provide strategic advice to clients.
Education
High School Diploma -
MacArthur High School
Irving, TXSkills
Customer engagement
Accomplishments
- 2001 and 2007- Presidents Club
Education and Training
2007-Sales Course at Collin County Jr. College
Timeline
Sales Rep
Sharpest Image Printing
09.2024 - Current
Account Manager
Taylor Corp./Wilmer
03.1997 - 03.2022
High School Diploma -
MacArthur High School
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