Summary
Overview
Work History
Skills
Timeline
Generic

Mark Trebizo

Norco,USA

Summary

Dynamic professional with extensive experience in construction and equipment operation, notably at Move It Equipment. Proven track record in quality assurance and customer relationship management, enhancing service delivery and client satisfaction. Skilled in safe driving practices and training, consistently achieving project goals while fostering a collaborative team environment.

Overview

18
18
years of professional experience

Work History

Assistant Window Installer

Colins View
Central Oregon
01.2023 - Current
  • Contributed to overall team success through consistent punctuality, strong work ethic, and excellent communication skills.
  • Contributed ideas towards continuous improvement initiatives aimed at achieving even higher levels of quality in our installations.
  • Resolved any issues identified during post-installation inspections, ensuring complete client satisfaction at every stage of the process.
  • Collaborated with team members to ensure successful completion of large-scale projects.
  • Utilized various hand tools and power equipment safely and efficiently while completing window installation tasks.
  • Provided support during window selection process, helping clients make informed decisions about materials and styles that met their specific needs.
  • Served as a mentor for new team members, sharing knowledge and expertise in order to help them achieve success in their role as assistant window installers.
  • Ensured adherence to safety protocols, maintaining a secure working environment for all staff.
  • Maintained clean work sites throughout each project, minimizing disruption to clients' daily routines.
  • Delivered exceptional service by addressing client concerns promptly and effectively.
  • Adjusted window frames to provide exact fit of new window panes.
  • Provided customers with excellent customer service by phone and in person when conducting consultations, answering questions and installing windows.
  • Operated heavy machinery to complete various construction tasks safely.
  • Followed safety protocols to maintain a secure work environment.
  • Communicated with supervisors regarding project progress and equipment needs.
  • Removed debris from work sites after completion of each project.
  • Assisted in the setup of scaffolding around buildings under construction.

Field Operations Supervisor /Class A CDL Driver

Move It Equipment
Upland, CA
08.2022 - Current
  • I have had my class A license for over 3 years now.
  • I am also certified forklift and aerial lifts.
  • Conducted regular site inspections to ensure adherence to quality standards and identify areas for improvement.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Operated with safety and skill to avoid accidents and delays.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Inspected load security and checked for damages.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Managed field operations for successful project completion, ensuring timely delivery and client satisfaction.
  • Established a system for tracking inventory levels in real-time, minimizing supply shortages while reducing excess stock costs.
  • Maintained optimal levels of customer service through effective assessments, oversight, and problem solving.
  • Trained technicians on safety, task prioritization and project management techniques.
  • Operated commercial vehicles safely over long distances.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance.
  • Managed routes efficiently to meet delivery schedules.
  • Operated heavy machinery to complete various construction tasks safely.
  • Conducted daily inspections of equipment to ensure proper functioning.
  • Followed safety protocols to maintain a secure work environment.
  • Assisted in training new operators on equipment usage and safety standards.
  • Collaborated with team members to coordinate workflow on job sites.
  • Managed routine maintenance on machinery to prevent breakdowns.
  • Removed debris from work sites after completion of each project.
  • Loaded and unloaded building materials from delivery vehicles onto job sites with forklifts or cranes.
  • Inspected trenches dug by other workers to ensure they meet depth requirements.
  • Set up traffic control devices such as cones, barricades or warning signs at construction sites.
  • Assisted in the installation of underground utilities such as water mains, sewer lines, and storm drains.
  • Compacted dirt layers using vibratory rollers or hand tampers before pouring concrete slabs.
  • Operated a variety of heavy equipment including bulldozers, backhoes, and excavators to move earth and construct foundations.
  • Reported any malfunctions or damage promptly so repairs could be made quickly.
  • Transported materials from one site to another using flatbed trucks.
  • Operated front end loader to move dirt and different base materials.
  • Followed safety regulations while operating equipment to achieve safe conduct.
  • Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
  • Completed routine inspections on vehicles.
  • Carried out preventative maintenance on heavy or specialized equipment.
  • Followed signals from ground crew and other operators to safely move materials and prevent dangerous interactions or missed cues.

Team Leader

C.d Flawless Pressure Washing
Jurupa Valley, CA
01.2020 - 10.2021
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Handled delicate surfaces with care, preventing damage while achieving thorough cleaning results.
  • Answered customer questions on pricing, products, procedures, and materials used.
  • Demonstrated strong attention to detail in all aspects of work, resulting in high-quality outcomes for clients.
  • Inspected washing tools, equipment, and materials daily for damage or needed repairs.
  • Reduced water usage through effective use of cleaning agents and efficient nozzle adjustments.
  • Utilized eco-friendly cleaning agents whenever possible, minimizing environmental impact without sacrificing effectiveness.
  • Used scrapers, brushes and cleaners to eliminate layered on dirt, mud, or debris.
  • Operated various types of pressure washing equipment, adapting techniques based on surface type and desired results.
  • Promoted business growth through word-of-mouth referrals from satisfied customers, generating repeat business opportunities.
  • Consistently met project deadlines by prioritizing tasks effectively and managing time efficiently.
  • Maintained clean and hazard-free work areas.
  • Pressure washed car exterior, wheel wells, and tires.
  • Vacuumed and cleaned interior floors carpet and seating.
  • Washed more than 10 dump trucks or equipment per shift.
  • Supervised supplies in inventory and submitted reorder requests.

Sales Associate / Yard Quality Control

Trinity Equipment Rentals
Colton, CA
05.2014 - 10.2021
  • I have a strong knowledge of construction equipment.
  • Organized racks and shelves to maintain store visual appeal.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales.
  • Managed daily operations, coordinating staff schedules and allocating resources to ensure timely completion of tasks.
  • Optimized space utilization in the yard through careful planning of storage areas and efficient use of available resources.
  • Coordinated closely with other departments to ensure seamless integration between yard operations and overall business objectives.
  • Collaborated with management to develop long-term strategies for optimizing workflow and resource allocation in the yard.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Collaborated with team members to achieve monthly sales targets.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
  • Operated heavy machinery for site preparation and construction tasks.
  • Assisted in training new operators on machinery handling and safety practices.
  • Implemented best practices for equipment operation to enhance workflow efficiency.
  • Loaded and unloaded building materials from delivery vehicles onto job sites with forklifts or cranes.
  • Performed daily maintenance checks on all construction equipment prior to operation.
  • Repaired faulty parts on equipment when needed and conducted regular inspections for any signs of wear or damage.
  • Maintained accurate records of hours worked and materials used for each project.
  • Reported any malfunctions or damage promptly so repairs could be made quickly.
  • Transported materials from one site to another using flatbed trucks.
  • Operated front end loader to move dirt and different base materials.
  • Kept equipment fueled and ready for immediate use to support scheduling demands.
  • Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
  • Completed routine inspections on vehicles.
  • Carried out preventative maintenance on heavy or specialized equipment.
  • Performed minor service on equipment and referred complicated mechanical issues to appropriate personnel.
  • Assisted drivers, equipment operators, and other employees in grouping and sorting materials.

Team Leader

Arise and Restore Thrift / Furniture Store
Ontario, CA
03.2012 - 02.2014
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Facilitated culture of continuous improvement, encouraging feedback and innovative solutions from all team members.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Enhanced communication strategies, ensuring clear and timely information exchange within team and with clients.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Managed inventory to ensure product availability, contributing to uptick in sales.
  • Led team meetings focused on sales techniques and product features, boosting overall team performance.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Prioritized helping customers over completing other routine tasks in store.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.

Sales Associate/Head of Shipping and Receiving

3way Thrift Store
Montclair, CA
01.2008 - 12.2012
  • Facilitated smooth shipping and receiving processes by properly organizing incoming materials and preparing outgoing shipments for transport.
  • Directed shipping and receiving of wide range of products daily.
  • Assisted in training new associates, sharing best practices for successful shipping and receiving operations.
  • Coordinated with other departments such as Quality Control or Shipping and Receiving to ensure seamless workflow across all areas of the warehouse operation.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Assisted with shipping and receiving to maintain efficient flow of materials and finished goods.
  • Facilitated smooth shipping and receiving processes by accurately completing paperwork, verifying shipment contents, and promptly processing incoming items.
  • Operated forklift and hand truck to transport shipments from shipping and receiving platform to storage and work areas.
  • Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Reduced processing errors by meticulously following transaction procedures.
  • Increased sales of promotional items by informing customers about current offers.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Learned duties for various positions and provided backup at key times.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Set up new sales displays each week with fresh merchandise.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Built relationships with customers to encourage repeat business.

Skills

  • Construction
  • Power tool operation
  • Safe driving practices
  • Strong work ethic
  • Commercial driving
  • equipment operation
  • Training and mentoring
  • Construction Equipment Knowledge
  • Vehicle inspection
  • Equipment maintenance
  • Cargo securing
  • Route management
  • Customer relationship management
  • Safety compliance
  • Quality assurance
  • Problem solving
  • Load security
  • Multi-stop routing
  • Route logs
  • Safe driving
  • Tractor-trailer driving specialist
  • Customer-oriented
  • Transportation safety
  • Equipment operation
  • Project management
  • Quality control
  • Inventory management
  • Time management
  • Traffic control
  • Excavation techniques
  • Daily vehicle inspections
  • Site preparation techniques
  • e
  • Water truck operation
  • Parts lubrication
  • Heavy haul trucking
  • Multi-machine operation
  • Equipment inspection

Timeline

Assistant Window Installer

Colins View
01.2023 - Current

Field Operations Supervisor /Class A CDL Driver

Move It Equipment
08.2022 - Current

Team Leader

C.d Flawless Pressure Washing
01.2020 - 10.2021

Sales Associate / Yard Quality Control

Trinity Equipment Rentals
05.2014 - 10.2021

Team Leader

Arise and Restore Thrift / Furniture Store
03.2012 - 02.2014

Sales Associate/Head of Shipping and Receiving

3way Thrift Store
01.2008 - 12.2012

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Mark Trebizo