Mark Truby
Huntsville,TX
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Sales Manager
Dynamic Sign Solutions
05.2023 - Current
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Sales Consultant
National Signs
07.2020 - 03.2023
- Completed orders through CRM system and organized product deliveries to meet customer timetables.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.
- Identified opportunities and cultivated new business through new cold calls.
- Maximized customer retention by resolving issues quickly.
- Drove new business by acquiring new clients and expanding new and existing relationships.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Outside Sales Representative / Estimator
Extreme Signs & Lighting
03.2018 - 07.2020
- Negotiated prices, terms of sales and service agreements.
- Prepared and deliver customer sales quotes.
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
- Worked independently with minimal supervision.
- Prioritized tasks and projects to meet tight deadlines.
- Calculated correct costs for project-specific goods and services by gathering information from team members, sub-contractors and vendors.
- Analyzed designs and performed accurate cost analysis.
- Analyzed and calculated field measurements, survey plans and plot plans to create proposals and process work orders.
- Analyzed buildings to prepare estimates for scope work.
National Account Manager
Design Team Sign Company
07.2006 - 03.2018
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Identified new targets, developed new business opportunities and presented product lines to customers.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Identified new targets, developed new business opportunities and presented product lines to customers.
- Identified issues, analyzed information and provided solutions to problems.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Efficiently resolved sales, service and account issues to maximize customer satisfaction.
- Provided product demonstrations to share features, answer questions and overcome concerns.
- Brought lapsed accounts back to active status and providing additional revenue.
- Increased market penetration by growing brand awareness.
- Improved profit opportunities by cultivating expansion of existing customer base and generating new accounts.
Education
High School Diploma -
Apollo High School
Glendale, AZ06-1978
No Degree - Commercial Art
Maricopa Technical College
Phoenix, AZ06-1980
Associate of Arts - Drafting Technology
Maricopa Community Colleges - Glendale Community College
Glendale, AZ06-1982
Skills
- P>Demonstrations
- P>Product and service knowledge
- P>Lead prospecting
- P>Account servicing
- P>Network development
- P>Strategic Planning
- P>Leadership
- P>Customer Relations
- P>Account development
- P>Problem solving strength
Timeline
Sales Manager
Dynamic Sign Solutions
05.2023 - Current
Sales Consultant
National Signs
07.2020 - 03.2023
Outside Sales Representative / Estimator
Extreme Signs & Lighting
03.2018 - 07.2020
National Account Manager
Design Team Sign Company
07.2006 - 03.2018
High School Diploma -
Apollo High School
No Degree - Commercial Art
Maricopa Technical College
Associate of Arts - Drafting Technology
Maricopa Community Colleges - Glendale Community College
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