Energetic and adaptable professional with strong leadership and organizational skills. Understands business operations and financial management, with expertise in strategic planning and team coordination. Committed to driving growth and efficiency while fostering positive workplace culture.
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Manager
Bryson Sales & Service Inc.
12.2010 - 01.2025
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
Improved operational efficiency by streamlining workflow processes and adopting cutting-edge technology.
Store Manager
Ski-N-See
08.2003 - 12.2010
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
Bachelor of Science - Family And Consumer Studies
University of Utah
Salt Lake City, UT
Skills
Leadership and team building
Problem resolution
Operations management
Efficient multi-tasker
Effective leader
Exceptional interpersonal communication
Staffing
Certification
Utah CDL Driver's License with air and passenger endorsements.
Sales Support /Sales Merchandiser at Tri-Eagle Sales-Formerly Burkhardt Sales & ServiceSales Support /Sales Merchandiser at Tri-Eagle Sales-Formerly Burkhardt Sales & Service