Mark Ustayev
Glendale,AZ
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
7
7
years of professional experience
Work History
Registered Nurse
Nurse Core Home Health
300 W Clarendon Ave #340, Phoenix, AZ 85013
03.2023 - Current
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Administered medications via oral, IV, and monitored responses.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
Registered Nurse/ Charge Nurse
Abrazo Arrowhead Hospital
2000 W Bethany Home Rd, Phoenix, AZ 85015
02.2022 - 05.2023
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with interdisciplinary healthcare team to develop personalized treatment plans for patients requiring infusion therapy.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Assisted in the development of policies and procedures related to infusion nursing practice to promote consistent quality care.
- Managed intravenous access devices including troubleshooting issues such as occlusions or infiltration for optimal patient care delivery.
- Administered blood products according to established guidelines while carefully monitoring for potential transfusion reactions.
- Provided timely documentation of patient assessments, interventions, and responses to treatment in electronic medical records.
- Reduced complications by closely monitoring vital signs and administering medications as ordered.
- Charge nurse duties
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
Home Instead- Caregiver
Home Instead
14621 N Del Webb Blvd, Sun City, AZ 85351
02.2021 - 05.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Abrazo Arrowhead Campus-Nurse extern
Abrazo Arrowhead Campus
2000 W Bethany Home Rd, Phoenix, AZ 85015
08.2021 - 02.2022
- Monitored patient vital signs and reported any changes to nursing staff.
- Assisted with patient ambulation and use of mobility assistance aids to reduce risks.
- As requirement for externship shadowed with laboratory tech and drew blood for lab tests for 12 hours a shift throughout hospital with various patients for eight shifts
- As requirement for nurse externship followed lead wound care nurse for three 12 hour shifts.
- As requirement for nurse externship was with Emergency department Nurse and aid for three 12 hour shifts, where I perform multiple Iv sticks on numerous Patients.
- Collaborated with supervising nurses to ensure quality care for all patients on the unit.
- Documented and communicated patient information in EMR system for accurate tracking.
- Promoted a safe and comfortable environment for patients by adhering to infection control protocols and maintaining cleanliness within the facility.
- Monitored and documented patient intake and output levels and reported concerns to care team.
- Observed and reported any changes in patient condition to proactively address potential risks.
- Handled specimen collection and prepared for transport to facilitate laboratory testing.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Phlebotomy and lab collection when no lab tech available for assistance to the whole unit as one of the job expectations.
Dave and busters- server
Dave and busters
05.2017 - 01.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Bachelor of Science - Registered Nurse
Chamberlain University
2149 W Dunlap Ave, Phoenix, AZ 8502110.2021
Associate of Arts - Nursing Education
Maricopa Community Colleges - Glendale Community College
Glendale, AZ05.2019
High School Diploma -
Raymond S. Kellis
Glendale, AZ05.2016
Skills
- Central Line Management
- Peripheral IV Insertion
- Patient Education
- Total Parenteral Nutrition
- Antibiotic Administration
- Patient Assessments
- Infusion pump operation
- Pediatric Infusions
- IV infusion treatments
- Hydration Therapy
- Venipuncture Expertise
- Medication and IV administration
- Monitoring Vital Signs
- Electronic Medical Records
- Care plan implementation
- Collecting blood samples
- Phlebotomy
- Management of Midline, medication administration dressing change, trouble shooting, Blood samples taken and sent to laboratory, and removal
- Management of picc line , medication administration, trouble shooting, dressing change, Activase administration , discharge teachings, Blood samples taken and sent to laboratory, and removal
- Management of port , accessing port , dressing change, medication administration, Blood samples taken and sent to laboratory, discharge teachings
- Peripheral Iv insertion expert
Personal Information
Title: RN/BSN
Languages
Russian
Full Professional
Timeline
Registered Nurse
Nurse Core Home Health
03.2023 - Current
Registered Nurse/ Charge Nurse
Abrazo Arrowhead Hospital
02.2022 - 05.2023
Abrazo Arrowhead Campus-Nurse extern
Abrazo Arrowhead Campus
08.2021 - 02.2022
Home Instead- Caregiver
Home Instead
02.2021 - 05.2022
Dave and busters- server
Dave and busters
05.2017 - 01.2022
Bachelor of Science - Registered Nurse
Chamberlain University
Associate of Arts - Nursing Education
Maricopa Community Colleges - Glendale Community College
High School Diploma -
Raymond S. Kellis