Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Mark Valenzuela

Chino,CA

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. I have a passion for working with computers.

Overview

25
25
years of professional experience

Work History

Remittance Processing Specialist

JP Morgan Chase & Company
Tempe, AZ
08.2023 - 08.2024
  • Verified customer information to ensure accuracy of data prior to processing remittances.
  • Ensured compliance with applicable laws, regulations, policies, and procedures pertaining to payments.
  • Maintained and organized bins of client's files in a timely and manner.

Owner

Marcel Computers
Parker, AZ
02.2003 - 04.2023
  • Designed and built custom computer systems for customers.
  • Repaired and upgraded computer systems for customers.
  • Sales of computers and computer peripherals.
  • This was a part time business which was done in my spare time.

Assett Protection Investigator

Walmart
Parker, AZ
05.2021 - 12.2022
  • Conducted investigations into internal and external theft, employee misconduct, and other policy violations.
  • Monitored store surveillance cameras to detect suspicious activity or criminal behavior.
  • Provided security for employees and customers in the store environment.
  • Investigated shoplifting incidents, apprehended suspects, and recovered stolen merchandise.
  • Assisted with the development of safety policies and procedures to reduce loss exposure.
  • Conducted confidential interviews with witnesses and suspects regarding asset protection matters.

Grocery Manager

Safeway (The Albertsons Companies)
Parker, AZ
02.2016 - 04.2021
  • Managed staff of 90+ store employees, ensuring that duties were completed in a timely manner.
  • Ensured compliance with all health, safety, and sanitation regulations.
  • Recruited, hired, trained, evaluated, disciplined, coached, and mentored employees.
  • Oversaw daily operations of the store including opening and closing procedures.
  • Conducted weekly meetings with staff members to discuss performance goals.

IT Systems Administrator

Fairplex (Los Angeles County Fair Association)
Pomona, CA
04.1999 - 06.2003
  • Performed routine maintenance on servers to ensure optimal performance of the IT infrastructure.
  • Resolved network connectivity problems by troubleshooting hardware and software components.
  • Created user accounts with appropriate privileges in accordance with organizational policies.
  • Configured switches, routers, wireless access points. according to best practices guidelines.
  • Maintained an inventory of all IT assets including hardware and software licenses.
  • Coordinated with vendors for timely procurement of new equipment or replacement parts when needed.
  • Planned upgrades or replacements of existing systems based on budget constraints and resource availability.
  • Installed and configured operating systems, software applications, and system management tools.

Education

Certificate of Completion - Computer Networking Technology

UEI College
Ontario, CA
09-1999

Skills

  • PC Building: Expert in assembling computers from components, including selecting and installing hardware, and ensuring proper configuration
  • Operating System Installation: Proficient in installing and configuring Windows OS for optimal performance
  • Safety & Cleanliness: Adhere to industry-standard safety protocols, such as grounding and maintaining a clean, dust-free workspace to present damage done to electrical components or hardware
  • Security: Ability to identify and rectify issues pertaining to loss and loss prevention
  • Management: Proficient in leading teams to accomplish and exceed goals and expectations

Affiliations

  • I enjoy helping people with my knowledge of technology. In my spare time I enjoy reading and learning about new technologies while honing my computer skills.

Timeline

Remittance Processing Specialist

JP Morgan Chase & Company
08.2023 - 08.2024

Assett Protection Investigator

Walmart
05.2021 - 12.2022

Grocery Manager

Safeway (The Albertsons Companies)
02.2016 - 04.2021

Owner

Marcel Computers
02.2003 - 04.2023

IT Systems Administrator

Fairplex (Los Angeles County Fair Association)
04.1999 - 06.2003

Certificate of Completion - Computer Networking Technology

UEI College

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Mark Valenzuela