Rosin pressing, making my own extracts bubble hash etc I also cook with cannabis
Mark Verkerke
Retail/restaurant Manager
North Bergen,NJ
Summary
A decade of experience in management and culinary operations, concentrating on process improvement and financial management. Strong skills in POS and kiosk systems, with extensive knowledge of cannabis strains and concentrates. Expertise in rosin production, ready to deliver measurable results in the cannabis field. Authorized for employment in the US with any employer.
Overview
4
4
years of professional experience
Work History
General Manager/cook
Spot mix grill
03.2022 - 02.2025
- Oversaw regular operations to achieve desired performance, quality, and service standards.
- Boosted customer satisfaction via effective and timely complaint resolution.
- Established strong connections with staff, contributing to an uplifting work environment.
- Enhanced teamwork within workplace by motivating staff members to collaborate on multiple project tasks.
- Managed vendor relationships to ensure on-time product delivery and resolve supply chain concerns.
- Coordinated effective communication between employees and upper management through routine meetings and updates.
- Facilitated professional development for junior staff members by delivering mentorship and support in their designated roles.
- Facilitated customer engagement by assessing needs and keeping abreast of evolving consumer preferences.
- Uphold clean, safe, and structured store environment to improve customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Assistant Manager
J Russo Catering L.L.C
04.2021 - 09.2024
- Oversaw regular operations to achieve desired performance, quality, and service standards.
- Boosted customer satisfaction via effective and timely complaint resolution.
- Established strong connections with staff, contributing to an uplifting work environment.
- Enhanced teamwork within workplace by motivating staff members to collaborate on multiple project tasks.
- Managed vendor relationships to ensure on-time product delivery and resolve supply chain concerns.
- Coordinated effective communication between employees and upper management through routine meetings and updates.
- Facilitated professional development for junior staff members by delivering mentorship and support in their designated roles.
- Facilitated customer engagement by assessing needs and keeping abreast of evolving consumer preferences.
- Uphold clean, safe, and structured store environment to improve customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
High School Diploma - Business Administration And Management
Lyndhurst High-school
Lyndhurst, NJ06.1994
Skills
Meat processing skills
cleanliness protocols
Packaging design
Financial transactions
Transaction processing
Effective communication
Customer support
Sales optimization solutions
Telephone communication
Additional Information
Along with being a cook comes responsibility,making sure team and spirit is up.now n.j is new to this however restaurant/dispensary same difference different product but same passion trust me
Additional Information
Im also a home cultivator I am 50 years old and am finally getting to pursue my first love cannabis unfortunately being from n.j I had to wait for legalization i know if given a chance I can be a tremendous acquisition for your dispensary.\n All I'm asking for is an interview and a face-to-face. So you can see the passion and love i have for this industry
Interests
Timeline
General Manager/cook
Spot mix grill
03.2022 - 02.2025
Assistant Manager
J Russo Catering L.L.C
04.2021 - 09.2024
High School Diploma - Business Administration And Management
Lyndhurst High-school