Mark Vincent Daclan

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
• Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
• Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

Developed quality control procedures to maintain high-quality output across all operations.

• Fostered a positive work culture through team-building activities and open communication channels among employees.
• Reduced downtime in the production line by conducting regular equipment maintenance and inspections.
• Ensured regulatory compliance by keeping abreast of relevant laws, regulations, codes, standards applicable to the industry, and monitoring adherence to these requirements.
• Contributed to continuous improvement initiatives by staying up-to-date on industry trends, technologies, and best practices in control supervision strategies.
• Assisted with budget development, monitoring expenses and making cost-saving recommendations when necessary.
• Managed a team of technicians, providing training and support to ensure optimal performance.
• Collaborated with other departments for cross-functional project management, ensuring timely completion of tasks.
• Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
• Inspected products and worker progress throughout production.
• Determined quality department standards, practices, and procedures.
• Created and maintained detailed reports and schedules of all production tasks.
• Monitored and tracked progress of all production tasks for on-time delivery.
• Employed risk assessment methodologies to identify potential hazards within the workplace and implemented preventive measures accordingly.
• Supervised installation projects, coordinating with vendors and contractors to ensure successful implementation of new systems or upgrades.
• Enhanced operational efficiency by implementing effective control systems and processes.
• Streamlined workflow processes for improved productivity and reduced errors.
• Conducted thorough audits on control systems to identify inefficiencies and recommend solutions.
• Provided technical expertise in troubleshooting issues related to control systems and process automation equipment.
• Implemented safety standards and protocols to maintain a safe working environment for all employees.
• Coordinated with production team to support productivity targets and deadline management.
• Managed inventory and supply chain functions for production materials and equipment.
• Established and tracked quality department goals and objectives.
• Tracked quality issues with external customers, suppliers, and internal plant operations.
• Recorded, analyzed, and distributed statistical information.
• Applied coaching techniques and tools to support managers and team members in improving performance.
• Implemented new quality assurance and customer service standards.
• Assured consistent quality of production by implementing and enforcing automated practice systems.
• Reported production malfunctions to managers and production supervisors.
• Specified quality requirements of raw materials with suppliers.

• Deliver cable equipment to warehouse by driving box Trucks
• Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
• Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
• Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
• Assembled communication equipment such as wiring, switching equipment, and power apparatus.
• Managed scheduling requirements effectively, ensuring timely completion of all assigned tasks and appointments.
• Collaborated with other workers and customers to resolve issues of deficient communications connections.
• Installed and configured new devices and system components.
• Performed troubleshooting of systems with techniques such as speed and ping tests.