Mark Warner

Manage overnight flight operations. Plan and execute, from start to finish, all aspects of a private aviation flight through flight operation software and systems. Tasks include: airport/aircraft feasibility due to weather, endurance, or airport performance restrictions. Confirmation of fixed base operator services, including fueling. Collaborate with colleagues in relation to international flights consisting of customs, passenger and aircraft documentation. Work with contracted emergency medical personnel to deliver timely life saving missions. Create crew member relationships to collaborate on all issues that may impact on time performance. Proactively work with crew members and flight operations staff to target issues and resolve them before they arise.

Manage business, and personal, fractional aircraft owner accounts. Communicate effectively with owners, personal and executive assistants, via phone and email. Book travel for owners and work with meteorologists, flight dispatchers, aircraft schedulers, international planning, and crew members for the entire duration of the reservation. Flight following and problem solving when issues arise before, during, and after an aircraft owners flight. First class aviation, aircraft, and industry technology training.

Golf professional shop product sales. Create and maintain member relationships. Management of golf professional staff, cart attendant staff, and locker room staff. Merchandise buyer/manager and inventory control for golf professional shop. Director of ladies golf events, daily management of golf operations, private lesson and group clinic instructor, highest level of customer service provider.