MARK WATSON
Joliet,IL
Summary
Results-driven Employment Specialist with dual expertise in staffing coordination and individualized behavioral support. Proven track record in candidate job placement, employer partner management, and vocational coaching. Currently pursuing ACRE certification to empower adults with barriers to employment toward sustainable community integration and job retention.
Overview
6
6
years of professional experience
Work History
Staffing Coordinator
Nexus Employment
Bolingbrook, IL
05.2026 - Current
- Coordinated full-cycle placement processes for diverse candidates, conducting intake assessments, job matching, and onboarding to ensure smooth transitions.
- Developed and nurtured relationships with hiring managers and employers to increase job placement opportunities and support employee retention.
- Provided ongoing retention coaching to placed employees, resolving workplace accommodations, scheduling barriers, and performance concerns.
Paraprofessional
High Roads School of the South Suburbs
Custer Park, IL
01.2026 - 05.2026
- Implemented individualized behavioral and task-adaptation strategies, enhancing functional independence and fostering skill development.
- Tracked progress on behavioral and educational goals, documenting interventions and providing updates to support teams to ensure alignment.
- Maintained professionalism and de-escalated challenging situations, contributing to a safe and supportive learning environment.
Wellness Advisor
Sunnyside
Naperville, IL
04.2024 - 01.2026
- Guided clients in making informed decisions based on individual needs, enhancing their wellness journey.
- Cultivated strong client relationships through active listening and tailored educational support.
- Managed inventory and documentation to ensure operational compliance and support seamless service delivery.
Patient Care Specialist
Rise
Joliet, IL
01.2021 - 01.2024
- Managed patient scheduling and appointment confirmations for efficient service delivery.
- Assisted patients with insurance verification and benefits explanation processes.
- Coordinated communication between healthcare providers and patients to ensure clarity.
- Provided personalized assistance and direct service in fast-paced setting, improving client satisfaction.
- Ensured accuracy and confidentiality of records and documentation, supporting compliance with industry regulations.
Education
ACRE Basic Certificate of Achievement in Employment Services -
SWTCIE Illinois
Urbana, IL 08.2026 - 08.2026
Social Work Coursework -
Joliet Junior College
Joliet, ILSkills
- Job Matching
- Onboarding
- Employer Outreach
- Workforce Retention
- Vocational Coaching
- Scheduling Software
- Data Entry
- Data entry management
- CRM Systems
- Microsoft Excel
- Microsoft Word
- Recruiting Software
- Scheduling
- Administrative Support
- Behavioral Guidance
- Task Analysis
- De-escalation
- Client-centered documentation
- Relationship Management
- Relationship Management
Technical Skills
Microsoft Word, Microsoft Excel, CRM Systems, Recruiting Software, Scheduling Software, Data Entry, Administrative Support, Person-Centered Documentation, Relationship Management
Key Expertise
Microsoft Word, Microsoft Excel, CRM Systems, Recruiting Software, Scheduling Software, Data Entry, Administrative Support, Person-Centered Documentation, Relationship Management
Timeline
ACRE Basic Certificate of Achievement in Employment Services -
SWTCIE Illinois
08.2026 - 08.2026
Staffing Coordinator
Nexus Employment
05.2026 - Current
Paraprofessional
High Roads School of the South Suburbs
01.2026 - 05.2026
Wellness Advisor
Sunnyside
04.2024 - 01.2026
Patient Care Specialist
Rise
01.2021 - 01.2024
Social Work Coursework -
Joliet Junior College