Mark Wells
Carthage,United States
Summary
Current student working toward an associate in Criminal Justice and seeking opportunity to begin career. Identifies and quickly closes any knowledge gaps to offer value to employer and team. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
3
3
years of professional experience
Work History
Intern
NC Self Storage
Southern Pines, NC
04.2025 - 08.2025
- Assisted customers with rental agreements and unit selection for optimal service.
- Provided excellent customer service by responding to inquiries in a timely manner.
- Ensured that the storage units were clean and safe for tenants to use.
- Organized, delegated and monitored daily operations of self-storage facility.
- Completed day-to-day duties accurately and efficiently.
- Lifted heavy objects by hand or by using power hoist.
QA
Food Lion
Whispering Pines, United States
04.2024 - 04.2025
- Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace.
- Performed rigorous QA checks on all rendered content before final delivery.
- Maintained cleanliness in assigned areas using mops, brooms, and cleaning solutions.
- Performed routine inspections to identify and address maintenance needs promptly.
- Disposed of waste and recycling in accordance with environmental safety standards.
- Assisted in deep cleaning tasks during seasonal maintenance periods effectively.
- Restocked cleaning supplies to ensure availability for daily operations consistently.
- Collaborated with team members to optimize cleaning schedules and workflows efficiently.
Cashier
Freddy's
Southern Pines, United States
02.2023 - 02.2024
- Ensure that I made every custard correctly
- Ensured that I did Cashier
- Ensured that everything table and floor was cleaned
- Ensured that everything was done before closing
- Addressed customer questions and complaints with professionalism.
Education
High School -
Union Pines High School
Cameron, NCAssociate - Criminal Justice
Sandhills Community College
Southern Pines, NC, United StatesSkills
- Flexible and Adaptable
- Analytical Thinking
- PPE use
- Relationship Building
- Quality Assurance
- Customer Service
- Critical Thinking
- Rental agreements
- Customer service
- Cleaning protocols
- Attention to detail
Languages
English, Native
Timeline
Intern
NC Self Storage
04.2025 - 08.2025
QA
Food Lion
04.2024 - 04.2025
Cashier
Freddy's
02.2023 - 02.2024
High School -
Union Pines High School
Associate - Criminal Justice
Sandhills Community College