Mark Wendt
Mental Health/Hospitality
The Villages
Summary
Accomplished mental health therapist with extensive experience in mental health services. Demonstrated expertise in developing preventative and crisis management programs through exceptional communication and management abilities. Proven team player with strong organizational skills, adept at handling multiple projects simultaneously with precision. Skilled at prioritizing tasks and consistently meeting deadlines to deliver optimal results.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Mental Health Specialist
Lake County School District
11.2023 - Current
- Provided compassionate Liaison support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.
- Provided ongoing training and supervision to Mental Health Liaisons, fostering skill development and team cohesion.
- Evaluated program effectiveness using various assessment tools, resulting in data-driven improvements.
- Streamlined program operations by creating detailed protocols and procedures for school staff.
- Developed strong partnerships with local organizations to enhance program resources and awareness.
- Promoted community awareness of mental health issues through outreach initiatives and educational events.
Mental Health Therapist
Talkspace
01.2016 - Current
- Managed private practice of 5-10 clients per week.
- Documented client progress in confidential files.
- Performed client assessments and developed treatment plans.
- Utilized behavioral therapy to support clients in meeting therapeutic goals.
Mental Health Liaison
Lake County School District
10.2018 - 11.2023
- Established goals and treatment plans through collaborative process with student(s) utilizing advanced counseling skills, evidenced-based practices and assessments.
- Created consensus among stakeholders by establishing project guidelines and leveraging student feedback to create and launch the Oak Park Mental Health program.
Concierge Specialist
New York Yankees
03.2016 - 01.2017
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
New York City Tour Guide
WorldStrides/NYC Tours
10.2015 - 12.2016
- Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Provided information through narratives on various sites throughout the New York City area, relaying little-known stories to provide interest.
Piano Studio Manager
Sing For Hope
01.2016 - 07.2016
- Pleasantly greeted volunteer artists and asked open-ended questions to better determine needs.
- Worked with Broadway casts, VIP's, and educational groups to help facilitate piano project completions.
- Helped coordinate fundraising and promotional events.
Career and Placement Director
Gogebic Community College
02.1997 - 08.2015
- Instructed individuals in career development techniques, such as job search and application strategies, resume writing and interview skills.
- Counseled students regarding educational issues such as course and program selection, class scheduling and registration and career planning.
- Planned and promoted career and employment-related programs and events such as career planning presentations, work experience programs and career workshops.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Education
Bachelor of Arts - English
University of Wisconsin - Eau Claire
Master of Science - Counseling
University of Wisconsin - Stout
Accomplishments
Created and published the DINOCARD career exploration series, for elementary students.
Affiliations
Sing for Hope
American Psychological Association
Certification
Licensed Professional Counselor (LPC): Wisconsin, Minnesota, Michigan, Arizona, Wyoming
Timeline
Mental Health Specialist
Lake County School District
11.2023 - Current
Mental Health Liaison
Lake County School District
10.2018 - 11.2023
Concierge Specialist
New York Yankees
03.2016 - 01.2017
Mental Health Therapist
Talkspace
01.2016 - Current
Piano Studio Manager
Sing For Hope
01.2016 - 07.2016
New York City Tour Guide
WorldStrides/NYC Tours
10.2015 - 12.2016
Career and Placement Director
Gogebic Community College
02.1997 - 08.2015
Bachelor of Arts - English
University of Wisconsin - Eau Claire
Master of Science - Counseling
University of Wisconsin - Stout
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