Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Wickham

Loveland,CO

Summary

Dynamic and dedicated professional with a strong work ethic and extensive experience as a Tow Truck Driver at Schmer's Towing. Proven expertise in towing equipment operation and roadside assistance, delivering exceptional customer service while ensuring safety compliance. Recognized for problem-solving abilities and adaptability in high-pressure situations, consistently achieving timely and efficient service delivery.

Overview

7
7
years of professional experience

Work History

Tow Truck Driver

Schmer's Towing
07.2024 - 11.2025
  • Operated tow truck to safely transport vehicles from roadside incidents.
  • Conducted vehicle assessments to determine towing requirements and ensure safety compliance.
  • Communicated with dispatch to coordinate timely responses to service calls.
  • Assisted stranded motorists by providing jump starts, tire changes, and fuel delivery.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.

Commercial Plumber

QT Mechanical
05.2023 - 06.2025
  • Installed and repaired plumbing systems in commercial buildings ensuring compliance with local codes.
  • Collaborated with contractors to coordinate plumbing installations and upgrades efficiently.
  • Conducted routine inspections and maintenance of plumbing fixtures to optimize performance.
  • Trained junior plumbers on industry best practices and safety protocols effectively.
  • Diagnosed plumbing issues using advanced tools, providing timely solutions for clients.
  • Managed inventory of plumbing supplies, reducing costs through effective resource allocation.
  • Collaborated with contractors, architects, and engineers to ensure seamless integration of plumbing systems in new construction projects.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Independently worked on projects, while offering process coordination and cooperation with other teams.
  • Managed job site hazards by accurately locating biohazards, low-grade radiation and chemicals.
  • Collaborated effectively with interdisciplinary teams to coordinate schedules and ensure timely completion of all plumbing-related tasks.
  • Safeguarded public health by ensuring all work complied with sanitation regulations throughout each stage of the project.
  • Contributed to team success with strong critical thinking skills while identifying potential issues during the planning phase.
  • Maximized longevity of plumbing systems through proper installation techniques that reduced the risk of future problems or damage.

Commercial Plumber

H and S Plumbing
09.2018 - 03.2023
  • Developed and implemented process improvements that enhanced service delivery efficiency.
  • Led projects involving complex plumbing systems, ensuring adherence to timelines and quality standards.
  • Selected type and size of piping required for each project.
  • Offered guidance and training to junior team members.
  • Streamlined workflow with proper installation, maintenance, and repair of commercial plumbing fixtures and equipment.
  • Ensured safety compliance by adhering to building codes, regulations, and industry best practices.
  • Supported business growth by providing exceptional customer service that led to repeat clients and positive word-of-mouth referrals.
  • Assisted in training new plumbers in company policies, procedures, safety guidelines, and job site etiquette resulting in a skilled workforce.
  • Minimized downtime by quickly responding to emergency calls for repairs or replacements at various commercial locations.
  • Completed projects on time by effectively managing workload, prioritizing tasks, and delegating responsibilities as needed.
  • Increased job site productivity by performing regular inspections and preventative maintenance on tools and equipment.
  • Complied with state plumbing codes throughout duration of each project.
  • Measured, threaded, and cut materials to correct angles.
  • Eliminated risks by correctly identifying potential safety hazards.
  • Filled pipe systems with water and air to determine location of leaks.
  • Read blueprints to determine appropriate materials and procedures for each project.
  • Interpreted blueprints to determine locations, quantities, and sizes of materials required.
  • Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.

Education

GED -

Orangewood Academy
Redlands

Skills

  • Strong work ethic
  • Towing equipment operation
  • Customer service
  • Safe driving practices
  • Heavy lifting
  • Stress tolerance
  • Roadside assistance experience
  • Safety management
  • Vehicle inspection
  • Winch operation mastery
  • Mechanic shop support
  • Problem-solving capacity

Timeline

Tow Truck Driver

Schmer's Towing
07.2024 - 11.2025

Commercial Plumber

QT Mechanical
05.2023 - 06.2025

Commercial Plumber

H and S Plumbing
09.2018 - 03.2023

GED -

Orangewood Academy
Mark Wickham