Mark Wickham
Loveland,CO
Summary
Dynamic and dedicated professional with a strong work ethic and extensive experience as a Tow Truck Driver at Schmer's Towing. Proven expertise in towing equipment operation and roadside assistance, delivering exceptional customer service while ensuring safety compliance. Recognized for problem-solving abilities and adaptability in high-pressure situations, consistently achieving timely and efficient service delivery.
Overview
7
7
years of professional experience
Work History
Tow Truck Driver
Schmer's Towing
07.2024 - 11.2025
- Operated tow truck to safely transport vehicles from roadside incidents.
- Conducted vehicle assessments to determine towing requirements and ensure safety compliance.
- Communicated with dispatch to coordinate timely responses to service calls.
- Assisted stranded motorists by providing jump starts, tire changes, and fuel delivery.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
Commercial Plumber
QT Mechanical
05.2023 - 06.2025
- Installed and repaired plumbing systems in commercial buildings ensuring compliance with local codes.
- Collaborated with contractors to coordinate plumbing installations and upgrades efficiently.
- Conducted routine inspections and maintenance of plumbing fixtures to optimize performance.
- Trained junior plumbers on industry best practices and safety protocols effectively.
- Diagnosed plumbing issues using advanced tools, providing timely solutions for clients.
- Managed inventory of plumbing supplies, reducing costs through effective resource allocation.
- Collaborated with contractors, architects, and engineers to ensure seamless integration of plumbing systems in new construction projects.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Managed job site hazards by accurately locating biohazards, low-grade radiation and chemicals.
- Collaborated effectively with interdisciplinary teams to coordinate schedules and ensure timely completion of all plumbing-related tasks.
- Safeguarded public health by ensuring all work complied with sanitation regulations throughout each stage of the project.
- Contributed to team success with strong critical thinking skills while identifying potential issues during the planning phase.
- Maximized longevity of plumbing systems through proper installation techniques that reduced the risk of future problems or damage.
Commercial Plumber
H and S Plumbing
09.2018 - 03.2023
- Developed and implemented process improvements that enhanced service delivery efficiency.
- Led projects involving complex plumbing systems, ensuring adherence to timelines and quality standards.
- Selected type and size of piping required for each project.
- Offered guidance and training to junior team members.
- Streamlined workflow with proper installation, maintenance, and repair of commercial plumbing fixtures and equipment.
- Ensured safety compliance by adhering to building codes, regulations, and industry best practices.
- Supported business growth by providing exceptional customer service that led to repeat clients and positive word-of-mouth referrals.
- Assisted in training new plumbers in company policies, procedures, safety guidelines, and job site etiquette resulting in a skilled workforce.
- Minimized downtime by quickly responding to emergency calls for repairs or replacements at various commercial locations.
- Completed projects on time by effectively managing workload, prioritizing tasks, and delegating responsibilities as needed.
- Increased job site productivity by performing regular inspections and preventative maintenance on tools and equipment.
- Complied with state plumbing codes throughout duration of each project.
- Measured, threaded, and cut materials to correct angles.
- Eliminated risks by correctly identifying potential safety hazards.
- Filled pipe systems with water and air to determine location of leaks.
- Read blueprints to determine appropriate materials and procedures for each project.
- Interpreted blueprints to determine locations, quantities, and sizes of materials required.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
Education
GED -
Orangewood Academy
RedlandsSkills
- Strong work ethic
- Towing equipment operation
- Customer service
- Safe driving practices
- Heavy lifting
- Stress tolerance
- Roadside assistance experience
- Safety management
- Vehicle inspection
- Winch operation mastery
- Mechanic shop support
- Problem-solving capacity
Timeline
Tow Truck Driver
Schmer's Towing
07.2024 - 11.2025
Commercial Plumber
QT Mechanical
05.2023 - 06.2025
Commercial Plumber
H and S Plumbing
09.2018 - 03.2023
GED -
Orangewood Academy