Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Widmer

Tucson,AZ

Summary

Dynamic and results-oriented professional with extensive experience in landscaping and fraud analysis, notably with Aloha Landscaping AZ. Demonstrated expertise in heavy equipment operation and complex problem-solving. Proven track record in enhancing operational efficiency and team collaboration. Skilled in customer service and equipment maintenance, consistently delivering high-quality outcomes.

Overview

14
14
years of professional experience

Work History

Landscaper

Aloha Landscaping AZ
12.2022 - Current

General landscaping and maintenance

  • Optimized irrigation systems for water conservation efforts while maintaining healthy lawns and gardens.
  • Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
  • Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
  • Removed debris and waste from outdoor areas.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Performed planting, watering, mulching, and edging of lawns.
  • Maintained grounds by trimming, weeding, and general clean-up.

Fraud Analyst

GEICO
05.2012 - 07.2022

General landscaping and maintenance

  • Analyzed large amounts of data to find patterns of fraud and anomalies.
  • Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
  • Reduced fraud losses by implementing effective fraud prevention strategies and monitoring systems.
  • Increased accuracy in identifying fraudulent transactions by utilizing advanced data analytics techniques and software tools.
  • Consistently exceeded performance targets by demonstrating keen attention to detail and exceptional analytical skills in identifying fraudulent patterns.
  • Tracked fraud cases and monitored trends to develop strategies for prevention.
  • Provided training to new team members on fraud detection techniques, enhancing their ability to identify potential threats quickly and accurately.
  • Conducted thorough investigations on suspicious cases, ensuring timely resolution and minimizing financial impact.

Secret Shopper

C3 Customer Contact Channels
10.2010 - 05.2012
  • Enhanced customer experience by conducting thorough evaluations of employee performance and customer service
  • Identified areas of improvement for businesses by analyzing employee interactions, product knowledge and overall atmosphere.
  • Increased customer service standards by noting any discrepancies in customer service or call handling

Education

Did Not Obtain One - Business

Pima Community College
Tucson, AZ

High School Diploma -

Cholla High
Tucson, AZ
06.2001

Skills

  • Strong Work Ethic
  • Heavy Lifting
  • Flexible and Adaptable
  • Using hand tools
  • Lawn Care
  • Customer Service
  • Physically Fit
  • Grounds Maintenance
  • Responsible and Punctual
  • Team Collaboration
  • Maintaining equipment
  • Equipment Maintenance
  • Heavy Equipment Operation
  • Complex Problem-Solving
  • Weather Tolerance
  • Staff Management
  • Project estimation and bidding

Timeline

Landscaper

Aloha Landscaping AZ
12.2022 - Current

Fraud Analyst

GEICO
05.2012 - 07.2022

Secret Shopper

C3 Customer Contact Channels
10.2010 - 05.2012

Did Not Obtain One - Business

Pima Community College

High School Diploma -

Cholla High
Mark Widmer