Mark Williams
Southport ,FL
Summary
Results-driven professional with extensive experience in sales and customer service. Skilled in project management and team mentoring, consistently achieving high levels of customer satisfaction and operational efficiency in various roles, including small business operations and property management.
Overview
39
39
years of professional experience
Work History
Owner/CEO
Square One Home Builders
Hiawassee, GA
01.2021 - 10.2025
- Managed all aspects of residential construction projects, ensuring timely completion and adherence to quality standards.
- Developed project budgets and schedules, optimizing resource allocation for maximum efficiency.
- Collaborated with subcontractors and suppliers to streamline workflow and reduce costs.
- Implemented safety protocols, resulting in improved compliance and reduced incidents on job sites.
- Trained and mentored new team members, enhancing overall team performance and cohesion.
- Conducted regular site inspections to monitor progress and address issues proactively.
Maintenance Engineer
Coral Hospitality / Brasstown Valley Resort
Young Harris, GA
07.2023 - 07.2025
- Led engineering projects to enhance operational efficiency and guest experience at resort facilities.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Opening unaccessible safes and guest's automobiles. Security rounds at designated times.
Counter Sales/Delivery Driver
Wholesale Supply
Blue Ridge, GA
06.2020 - 07.2021
- Customer service, counter sales, telephone sales.
- Delivered products efficiently to various locations, ensuring timely service and customer satisfaction.
- Resolved customer issues promptly, fostering positive relationships and repeat business.
Sales/Installation/Installation Supervisor
Superior Signs & Lighting
Braselton, GA
01.2014 - 05.2019
- Sales, Customer service
- Supervised installation teams to ensure timely project completion and adherence to safety standards.
- Collaborated with clients to assess needs, providing expert recommendations on signage solutions.
- Maintained strong relationships with vendors and suppliers, negotiating favorable terms for equipment purchases.
Property Management
Williams & Associates
Atlanta, GA
09.1986 - 04.2014
- Apartment Rental
- Enhanced client satisfaction by promptly addressing inquiries and resolving issues related to property management.
- Improved tenant satisfaction by implementing efficient property management strategies and addressing concerns promptly.
- Consistently met deadlines for unit turnovers, ensuring minimal vacancy periods for the property management company.
Education
Core Classes
Clayton State College
Morrow, GASkills
- Customer relations
- Sales
- Small business operations
- Verbal and written communication
Timeline
Maintenance Engineer
Coral Hospitality / Brasstown Valley Resort
07.2023 - 07.2025
Owner/CEO
Square One Home Builders
01.2021 - 10.2025
Counter Sales/Delivery Driver
Wholesale Supply
06.2020 - 07.2021
Sales/Installation/Installation Supervisor
Superior Signs & Lighting
01.2014 - 05.2019
Property Management
Williams & Associates
09.1986 - 04.2014
Core Classes
Clayton State College