Mark Williams

Vulnerability Assessment & Remediation: Conducted comprehensive security assessments using ACAS to identify system vulnerabilities; analyzed scan results to determine operational risks and implemented remediation strategies to maintain strict DoD/DoD 8140 compliance.

Operational Guidance & Implementation: Developed and executed technical guidance for a high-priority prototype project, utilizing Ansible to automate security configurations and ensuring all infrastructure met mission-critical operational capabilities.

Data Strategy & Continuity: Engineered an enterprise-level backup and recovery architecture by configuring Veritas NetBackup within vCenter; authored standard operating procedures (SOPs) to ensure data integrity and continuous availability for virtualized assets.

Secure Infrastructure Engineering: Hardened Linux environments by implementing PAM RADIUS and advanced endpoint management via EMM and District Defend, directly mitigating unauthorized access risks and strengthening the project’s defensive posture.

Technical Advisement & Problem Solving: Collaborated with cross-functional teams to resolve complex technical blockers; performed SNMP analysis via OpenNMS to provide data-driven recommendations for network performance optimization and system health.

Communication & Briefing: Briefed mid-level management and Project managers on project status, infrastructure risks, and technical solutions, translating complex cybersecurity concepts into actionable operational guidance for non-technical leadership.

• Maintain 99.9% server uptime through infrastructure optimization and proactive maintenance.
• Enhance data protection and regulatory compliance by implementing robust security protocols.
• Reduce IT issue resolution time by 40% via efficient troubleshooting and root cause analysis.
• Develop and deploy SOC environments using Malcolm and Security Onion for real-time security monitoring.
• Conduct vulnerability scans with Nmap and OpenVAS to identify and mitigate network weaknesses.
• Streamline system operations to improve efficiency and reliability across critical infrastructure.
• Assist ISSM/ISSO with DoD-JSIG/NIST 800-53 compliance, POA&M management, and remediation of system vulnerabilities.
• Support periodic security assessments conducted by the security control assessor.
• Administer and deploy security compliance tools, including Trellix EPO, Tenable Nessus, and Security Onion.
• Deploy network configurations to meet customer and security requirements.
• Managed server infrastructure, ensuring optimal performance and security compliance.

• Managed IT infrastructure, resolving technical issues to minimize downtime to ensure operational continuity.
• Implemented strategic IT solutions, enhancing system efficiency and supporting seamless ticket operations.
• Improved customer interactions by 40% daily through optimized ticket systems and process improvements.
• Updated and maintained website content, ensuring accurate and timely event information.
• Optimized social media engagement on platforms like Facebook and Instagram to boost visibility.
• Fostered vendor partnerships, streamlining inventory acquisition and event ticket sourcing.