Mark Willis
Radcliff,Kentucky
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
10
10
years of professional experience
Work History
Night Shift Supervisor
RNDC
09.2022 - 03.2024
- Overseed the night shift operations and ensure safe working environment for all personnel
- Ensured compliance with safety regulations, company policies and procedures
- Conducted regular staff meetings to discuss issues related to performance, safety and productivity.
Process Coach
Ford Motor Company
06.2021 - 03.2022
- Helping employees at high peak with boosting-programs and motivational techniques
- Documented and submitted employee working and attendance hours
- Solved team lead and team concerns
- Maintained the work flow by monitoring the steps of process
- Developed and implemented process-improvement initiatives to reduce costs and improve efficiency.
Shift Supervisor
Kroger
06.2019 - 03.2021
- Facilitated daily safety meetings before and after each shift, with oncoming/departing management and staff
- Developed new schedules and operating processes in order to solve loading issues
- Supervised operations over the largest department in the facility, including 90 shift employees and 2 managers
- Monitored duties of safety team and sanitation crews, performing spot inspections for each twice per shift
- Provided on-the-job training to new staff members
- Ensured all safety and sanitation regulations were met throughout the shift.
Team Lead
Amazon
10.2013 - 08.2015
- Promoted from Seasonal Employee to Team Lead in first six months with organization
- Increased sales revenue 5 consecutive years
- Supervised and trained line members on picking/packing to help improve speed and efficiency in a fast-paced competitive factory environment
- Utilized data from Key Performance Metrics to help develop employees
- Monitored day-to-day operations of assembly line to ensure accuracy and timeliness of packing
- Liaison for between upper management and hourly staff, communication any vital information between the two parties.
Education
Bachelor of Arts Business Administration -
Bluffton University
Bluffton, OHSkills
- Leadership Develop
- Supervisory Experience
- Training and mentoring
- Safety awareness
- Assignment Delegation
- Lectures and Discussions
- Employee Motivation
- Excellent Communication
- Coaching and Development
- Motivational speaking
- Problem-Solving
- Problem-solving abilities
Activities
- 08/01/18, 05/01/19, Investment Club, Bluffton University, Treasurer
- 08/01/15, 05/01/19, Project Home/Multicultural Student Development, Bluffton University, Treasurer
- 2015- 2019 Collegiate Athlete D2 Football player
Timeline
Night Shift Supervisor
RNDC
09.2022 - 03.2024
Process Coach
Ford Motor Company
06.2021 - 03.2022
Shift Supervisor
Kroger
06.2019 - 03.2021
Team Lead
Amazon
10.2013 - 08.2015
Bachelor of Arts Business Administration -
Bluffton University