Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
References
Timeline
Generic
Mark Winstone

Mark Winstone

Director of Information Security
Atlanta,Georgia

Summary

Experienced Director of Information Technology with a proven track record of developing and implementing IT strategies to improve efficiency and productivity. Skilled in team management, IT infrastructure, IT operations, project management, data analytics and security. Strong collaborator with a focus on operational excellence and optimization

Overview

21
21
years of professional experience
5
5

Certifications

Work History

Co-Founder & CIO

ARO Advisors
Weston, USA
01.2020 - 06.2023
  • Executed and managed multiple large-scale highly complex cloud migrations and IT projects for various Healthcare and non-profit companies using Agile and Waterfall methodologies
  • Managed all aspects of the project life cycle scope, risk, budget, and resource management to closure
  • Provided consulting services to CIO's and CFO's, on managing and optimizing their internal IT processes & procedures
  • Acted as a thought leader and trusted mentor on various IT and PMO programs for a number of customers
  • Provided technology and software consulting services

VP IT & Infrastructure Operations

PRGX Global Inc.
Atlanta, USA
07.2014 - 03.2020
  • Managed a team of 35 global IT Infrastructure, IT Operations and PMO resources
  • Principal technical program-leader for all international technology initiatives
  • Supported 1500 remote users and 30 global offices
  • Improved the performance of the global ServiceDesk and NOC operations by 20%
  • Managed and prepared the global IT budget
  • Managed telecoms & connectivity for all PRGX global offices and users
  • Enhanced the weekly/month/yearly departmental performance KPI’s
  • Oversaw the global incident and change management function and processes
  • Responsible for managing International IT Infrastructure maintenance and troubleshooting
  • Managed the IT procurement function, vendor relationships and contract negotiations
  • Consolidated the IT procurement process & hardware standards reducing hardware spend by 5%
  • Responsible for managing relationships with stake holders, department heads and senior executives on all IT operations, IT budget and global ITSM topics and issues
  • Point of contact for internal and external international customer incident escalation

Director of Information Technology

PRGX UK Ltd
Luton, England
01.2010 - 07.2014
  • Managed a team of 43 skilled IT, Infrastructure and Business analysts based in UK, Europe, and APAC
  • Managed the acquisition, ingestion, transformation, and delivery of over 600 annual source to pay client data projects
  • Managed the acquisition and processing of multiple structured and unstructured data feeds from 100’s of global commercial & retail customers ERP, EPOS, Logistics, Purchasing and Email systems for analysis.
  • Maintained International enterprise Infrastructure stability and uptime in line with SLA’s
  • Provided technical support to 400 remote users
  • Managed all IT requirements for 15 global offices
  • Managed the regional IT budget, head count and resourcing for all International IT Ops, Infrastructure, Data services and ServiceDesk

Data Services Manager

PRGX UK Ltd
Luton, England
01.2008 - 01.2010
  • Managed a team of 20 globally distributed data services analysts and data acquisition specialists
  • Managed the acquisition, ingestion, transformation, and delivery of over 600 annual source to pay client data projects
  • Directed the acquisition of multiple structured and unstructured data feeds from hundreds of commercial and retail customer’s ERP, EPOS, Logistics, Purchasing, and Email systems

Education

Information Technology

London School of International Business
London

Skills

  • IT strategy development
  • Project management
  • Team management
  • Data security
  • Infrastructure deployment
  • Process Improvement
  • Cross-functional collaboration
  • Vendor management
  • IT operational excellence
  • Cost optimization
  • Cloud migrations
  • ITSM
  • Data analytics
  • IT transformation

Certification

· PRINCE2 Practitioner - APM Group - P2R/136224

· CompTIA A+ - CompTIA - COMP001020241961

· CompTIA Network+ - CompTIA -COMP001020241961

· ITIL® v3 Foundation - APMG International - 03097440-02-GSXL

· Professional Scrum Master - Six Sigma Global Institute 82832937

Affiliations

  • Scuba Diving – Recreational and Technical
  • Cycling & Fitness
  • Science & Technology
  • Environment & Natural History
  • Computing & Gaming

Accomplishments

  • Promoted to Data Service Manager in January 2008
  • Promoted to Director of Information Technology in January 2010
  • Promoted to Vice President of IT Operations & infra in July 2014
  • Founded IT consulting company in April 2020

References

References available upon request.

Timeline

Co-Founder & CIO

ARO Advisors
01.2020 - 06.2023

VP IT & Infrastructure Operations

PRGX Global Inc.
07.2014 - 03.2020

Director of Information Technology

PRGX UK Ltd
01.2010 - 07.2014

Data Services Manager

PRGX UK Ltd
01.2008 - 01.2010

Information Technology

London School of International Business
Mark WinstoneDirector of Information Security