Mark Witson Jr
Cypress
Summary
Detail-oriented professional with proven skills in inventory management and customer service. Experienced in training staff and ensuring accurate order fulfillment, consistently contributing to operational efficiency.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Receiver
Specs Liquor And Bar Supply
Houston
05.2024 - Current
- Inspected incoming shipments for quality and accuracy, ensuring compliance with company standards.
- Organized inventory in designated storage areas for easy access.
- Logged received goods in inventory management systems, maintaining precise records for inventory control.
- Assisted in training new staff on receiving procedures and safety protocols.
- Operated forklifts and pallet jacks to safely load, unload, and move materials, adhering to safety protocols.
Take-Out Specialist
Lazy Dog Restaurant & Bar
Houston
06.2019 - 05.2024
- Prepared take-out orders efficiently for customers at a busy restaurant environment.
- Communicated effectively with kitchen staff to ensure accurate order fulfillment.
- Coordinated multiple take-out requests during peak hours to ensure timely service.
- Utilized point-of-sale systems to process transactions and manage payments.
- Maintained cleanliness and organization of take-out area for optimal service.
- Trained new staff on take-out procedures and customer service standards to enhance team performance.
- Collaborated with team members to enhance overall dining experience for guests.
- Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
- Maintained food at safe temperatures until customer pick-up, keeping hot foods separate from cold ones.
- Verified order accuracy and confirmed side, napkin, and utensil quantities during and after production to prevent customer issues.
Pizza Delivery Driver
Marcos's Pizza
Humble
06.2020 - 08.2020
- Delivered pizzas promptly to customers in various locations.
- Ensured accurate order fulfillment and correct delivery of items.
- Maintained cleanliness and organization of delivery vehicle.
- Communicated effectively with team members during busy periods.
- Carried food in insulated bags to maintain hot or cold temperature.
- Followed proper sanitation protocols when handling food products on the job.
- Assisted in managing cash transactions and processing payments.
- Provided excellent customer service during deliveries and interactions.
- Followed safety protocols while driving in various weather conditions.
Education
Bachelor of Science - Human Nutrition
Prairie View A&M University
Prairie View, TX12-2033
Skills
- Nutrition principles
- Food safety protocols
- Inventory management
- Customer service
- Team collaboration
- Staff training
Certification
forklift operator (standing forklifts, standing reach trucks)
Timeline
Receiver
Specs Liquor And Bar Supply
05.2024 - Current
Pizza Delivery Driver
Marcos's Pizza
06.2020 - 08.2020
Take-Out Specialist
Lazy Dog Restaurant & Bar
06.2019 - 05.2024
Bachelor of Science - Human Nutrition
Prairie View A&M University