Headed all aspects of budgeted operations for several departments, 2 sister companies, and $2M stand-alone rubber stamp division for leading North American producer of short-run labels with 700 employees and $100M in annual revenue; manufactures 3K custom jobs per day with over 70% printed and shipped within 24 hours. Designed and launched strategic plans. Oversaw custom order management system, processing over 2.5K orders per day. Evaluated cross-functional performance, implementing improvement initiatives. Directed pre-press and plate making, order entry and processing, and customer service. Managed all vendors, P&Ls, R&D, manufacturing, safety, QC, training, and customer services. Negotiated contracts, purchasing, and capital spending projects. Oversaw and mentored 5 supervisors and over 70 multi-site employees.
- Grew sales 20%, from $1.7M to $2M, in 2 years, directing rubber stamp R&D.
- Reduced annual labor expenses $300K, identifying and securing cost saving opportunities.
- Saved $500K annually in plate material costs, engineering and launching waste savings project.
- Highlights:
- Decreased production time 75%, instituting Esko-Dupont FAST flexo direct-to-plate system to eliminate hazardous chemicals from production process; largest volume user of FAST in world.
- Introduced Esko-Scope software system and trained all employees on its use.
- Maintained outstanding safety record with no lost time due to injuries across departments.
- Implemented Esko Automation Engine 12; automating 300+ jobs daily to 2 HP Indigo 4500’s, 1 HP 6000 and 1 Jetr4860 Durable Press.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Facilitated smooth collaboration between departments through clear communication channels.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Handled staff training initiatives aimed at training the workforce to meet dynamic industry demands.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Increased profit by streamlining operations.