Mark WOOTEN
La Marque
Summary
Dynamic project manager with a proven track record at MSW Investment Group LLC, excelling in customer relations and quality control. Expert in operating heavy machinery, including 30-ton forklifts, while fostering team collaboration and driving process improvements. Committed to enhancing operational efficiency and delivering exceptional service, resulting in increased customer satisfaction.
Management professional with a focus on operational excellence and team leadership. Recognized for fostering collaborative environments and driving results through strategic planning. Known for adaptability and reliability in dynamic settings, coupled with strong decision-making and conflict resolution skills.
Business professional prepared for a leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with a reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations.
Overview
36
36
years of professional experience
1
1
Certificate
Work History
Oversee Industrial Lay Down Yard
MSWInvestmentgroup LLC
02.2023 - Current
- Directed projects according to schedule and quality demands.
- Developed strong relationships with clients, resulting in increased customer satisfaction and repeat business.
- Managed budgets for multiple projects, ensuring proper allocation of resources and cost-effective solutions.
- Coordinated schedules across various departments, ensuring smooth day-to-day operations.
- Created detailed reports highlighting project progress, which kept management informed about ongoing developments.
- Oversaw maintenance of equipment, increasing longevity while minimizing downtime due to malfunctions.
- Inspected completed work to verify quality standards and compliance with criteria.
- Coordinated cross-departmental communication, streamlining project execution and improving overall team collaboration.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Implemented process improvements, enhancing operational efficiency and reducing downtime in production activities.
- Coordinated schedules across various departments ensuring smooth day-to-day operations.
- Oversaw maintenance of equipment increasing longevity while minimizing downtime due to malfunctions.
Owner/Operator
Texas Air Monitoring LLC
01.1990 - Current
- Installed and operated Ambient Air Monitoring sites internationally.
- Managed daily operations to ensure efficient workflow and customer satisfaction.
- Trained staff on equipment usage and safety protocols to enhance workplace safety and Quality Data Capture.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Consulted with customers to assess needs and propose optimal solutions.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Trained and motivated employees to perform daily business functions.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Developed and implemented standard operating procedures for consistent service delivery.
Education
No Degree - Criminal Justice
College of The Mainland
Texas City, TX05-2028
Skills
- Project Management
- Customer relations
- Heavy Lifting Operate 30-ton forklift and smaller units
- Innovation and creativity - stage and guide 300-ton cranes
- TWIC card
- Hand and power tools
- Critical thinking
- Crew leadership
- Quality control
Certification
- Certified by TCEQ to operate numerous CAM equipment (Continuous Air Monitoring)
- TWIC card holder
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Oversee Industrial Lay Down Yard
MSWInvestmentgroup LLC
02.2023 - Current
Owner/Operator
Texas Air Monitoring LLC
01.1990 - Current
No Degree - Criminal Justice
College of The Mainland
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