Mark Workman

• Resolved issues quickly to maintain productivity goals.
• Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
• Established clear priorities and production quality standards.
• Managed team of 50 production associates, overseeing productive production processes and meeting all deadlines.

• Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
• Enhanced mentee performance by providing personalized guidance and support.
• Served as role model for mentees by demonstrating strong values and ethical standards.
• Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
• Developed trust-based relationships with mentees through active listening and empathetic communication.
• Coordinated with other professionals involved in the mentoring process to ensure seamless support for each participant''s journey toward success.

• Assisted with documenting key processes and procedures and security protocols.
• Evaluated vendor performance with rigorous assessments, ensuring high-quality materials were sourced for production.
• Championed efforts to reduce waste generation within the facility, promoting sustainability without compromising product quality.
• Spearheaded training programs to upskill team members, enhancing their expertise in quality management systems.

• Followed safety procedures and guidelines to maintain safe working environments.
• Used equipment properly to avoid workplace hazards or injuries.
• Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
• Resolved issues quickly to maintain productivity goals.

Created purchase orders, invoices, and inventory control

• Served as a mentor and resource for junior team members, fostering professional growth and knowledge sharing within the quality assurance function.
• Assisted in the development of comprehensive training programs for new team members, ensuring consistent understanding of quality standards.
• Participated in internal audits to ensure compliance with industry standards and regulations relating to product quality.
• Conducted root cause analysis on recurring defects, leading to targeted solutions and long-term improvement in product quality.
• Played a key role in achieving ISO certification by demonstrating commitment to quality management principles throughout daily operations.