Overview
Work History
Education
Skills
Timeline
Mark Worrell

Mark Worrell

Fayetteville,NC

Overview

43
43
years of professional experience
1
1

Retired in 2018. Too much youth in me to settle down!

Work History

C & N Cleaners

Nichole Johnson
06.2021 - 11.2022

Press clothes and prep for pickup by customers.

Repair equipment that break down.

Supply Chain Supervisor

United States Gypsum, USG
01.1986 - 12.2018
  • Designed plant layouts, tooling fixtures and flowcharts of materials to meet delivery targets.
  • Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
  • Implemented inventory-management strategies to maximize availability and decrease waste.
  • Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
  • Formulated demand planning and generated supply chain management metrics.
  • Managed [Number] staff members to perform [Type] duties in accordance with established procedures.
  • Analyzed business operations to quickly resolve problems and manage workflow process to keep projects on track.
  • Developed and enforced policies and procedures in compliance with local and federal regulations.
  • Developed and maintained policies to optimize logistics procedures and enhance operational efficiency.

Lumber Associtae

Home Depot
01.2014 - 01.2017
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Operated forklift, payloader and railcar mover with focus on precision and safety. I
  • Operated forklift, payloader and railcar mover with focus on precision and safety.
  • Used in-store system to locate inventory and place special orders for customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Loaded lumber and building materials into storage facilities.
  • Shared information to help associates learn and develop yard procedures and customer service skills.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Restocked lumber and building materials to maintain adequate supply for customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Understood basic technology drawings, shipping documents and movement forms and routed and stocked incoming and outgoing products accurately.
  • Lifted, moved and handled various building materials throughout yard using forklifts and pallet jacks.
  • Worked evenings, weekends and holidays to meet needs of business.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Prepared materials for safe movement and shipment and used banding machine, clincher, stretch film, and crating.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Interacted directly with customers, suppliers and co-workers and displayed professional communication skills.
  • Built loads and loaded trucks for outbound delivery.
  • Wrapped, boxed and weighed bakery department products.
  • Leveraged forklift to unload incoming freight.
  • Demonstrated highest level of ethical conduct when dealing with customers, team members and management.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted customers with loading lumber and other various building materials.
  • Adhered to safety rules and regulations when operating saws, forklifts and other equipment.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Maintained appearance of yard and racks by disposing of trash and debris and keeping stock organized.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.

Machinist Mate

United States Navy
01.1980 - 01.1985
  • Lubricated parts and performed minor and preventive maintenance to improve machine function and increase lifespan.
  • Developed jigs, fixtures and tooling to meet production requirements.
  • Adjusted machines to increase productivity for runs.
  • Performed preventive and corrective maintenance on boilers, engines and generators.
  • Removed, lubricated and adjusted [Type] equipment parts.
  • Inspected, repaired and replaced system components.
  • Repaired and maintained machine tools, fixtures and other production equipment.

Education

High School Diploma -

Eli Whitney Technical High School, Brooklyn NY
06.1979

Skills

  • Maintaining Safety Protocols
  • Reading Comprehension
  • Chemical Cleaners
  • Employee Equipment Training
  • Removing Spots
  • Maintaining Safety Practices
  • Client Support
  • Laundry Equipment Maintenance
  • Inventory Restocking
  • Company Quality Standards
  • Guest Satisfaction
  • Handling Procedures
  • Inventory and Restocking
  • Hazardous Chemicals
  • Cleaning Techniques
  • Standard Methods
  • Laundry Distribution
  • Preventive Maintenance
  • Transport and Sorting
  • Machinery Operation
  • Housekeeping Support
  • Belt Conveyors
  • Service Quality
  • Greet Guests
  • Professional Folding
  • Ironing Clothing
  • Government Regulations
  • Steaming and Pressing
  • Operating Dryers
  • Maintaining Clean Work Areas
  • Linens Management
  • Detergent and Additive Expertise
  • Store Opening
  • Customer Laundry
  • Customer Loyalty
  • Bin Tracking
  • Communications Strategies
  • Providing Feedback
  • Laundry Sorting
  • Linen Folding
  • Customer Inquiries
  • Power Tools
  • Equipment Disinfection
  • Customer Experience
  • Collecting Loads
  • Soil Collection
  • Leather and Upholstery Cleaning
  • Professional Relationships
  • Industrial Dryers
  • Washing Loads
  • Hanging Items
  • Press Linens
  • Maintain Equipment
  • Calculations and Measurements
  • Proper Waste Disposal
  • Customer Care
  • Household Products
  • Grocery Shopping
  • Regulating Equipment
  • Ironing

Timeline

C & N Cleaners - Nichole Johnson
06.2021 - 11.2022
Lumber Associtae - Home Depot
01.2014 - 01.2017
Supply Chain Supervisor - United States Gypsum, USG
01.1986 - 12.2018
Machinist Mate - United States Navy
01.1980 - 01.1985
Eli Whitney Technical High School - High School Diploma,
Mark Worrell