Summary
Overview
Work History
Education
Skills
Certification
Section name
Timeline
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Mark Zimmer

Tonica,IL

Summary

Personable and highly experienced professional with over 10 years of clerical and management expertise, including 8 years as an Administrative Assistant in a school setting and 15 years in security. Adaptable and dependable, with a proven ability to thrive in fast-paced, ever-changing environments across multiple industries. Known for creating a welcoming and upbeat atmosphere while maintaining professionalism and efficiency. Skilled in independent decision-making and exercising sound judgment to support organizational goals and ensure smooth daily operations.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Executive Admin Asst.

Mendota #289
07.2024 - Current
  • Mentored junior employees, fostering skills development and enhancing team performance.
  • Provided administrative support by managing schedules and coordinating meetings for senior management.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.

Office Administrator

Tonica Grade School
10.2018 - 07.2024
  • Coordinated daily office operations, ensuring efficient workflow and effective communication among staff.
  • Managed student records and documentation, maintaining accuracy and confidentiality in compliance with school policies.
  • Implemented new filing systems to enhance document retrieval speed and organization across administrative functions.
  • Oversaw inventory management for office supplies, ensuring adequate stock levels and cost-effective purchasing practices.
  • Collaborated with educators to coordinate logistics for school events, enhancing community engagement and participation rates.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.

Office Assistant

St. Margaret's Hospital
08.2016 - 10.2018
  • Managed office correspondence and documentation to ensure effective communication across departments.
  • Coordinated patient scheduling and appointment management to optimize clinic operations.
  • Assisted in maintaining electronic health records, ensuring accuracy and compliance with regulations.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Increased customer satisfaction by providing professional and courteous front desk support.

Security/Administrative Assistant

Exelon Nuclear Plant
08.2005 - 07.2016
  • Managed confidential security documentation and reports to ensure compliance with organizational policies.
  • Coordinated scheduling of security personnel, optimizing coverage for events and daily operations.
  • Assisted in development and implementation of security protocols, enhancing operational efficiency.
  • Monitored access control systems, maintaining logs for visitor management and security audits.
  • Trained new staff on administrative procedures and security practices to ensure consistency in operations.
  • Collaborated with law enforcement agencies to facilitate incident reporting and resolution processes.
  • Streamlined visitor registration process for increased efficiency and improved security measures.

Education

Phlebotomy Certificate -

IVCC
Oglesby, IL
01.2017

CNA Certificate - undefined

IVCC
Oglesby, IL
01.2016

Hours toward A.A. - undefined

IVCC
Oglesby, IL
01.1994

Diploma - undefined

LPHS
LaSalle, IL
01.1993

Skills

  • Teacherease, SIS, MS Word, Excel, Outlook, QuickBook, Typing skills - 45wpm, Knowledge of office management systems and procedures, excellent spelling and grammar skills
  • Interpersonal skills
  • Operations management
  • Executive support
  • Customer-oriented
  • Team leadership
  • Administrative skills
  • Team player
  • Inventory control
  • Human resources management
  • Public relations

Certification

CPR Certification, Illinois Nurse Assistant/Aide Certification, Phlebotomy (1000+ Hours, 1000+ Successful Unaided Sticks), FEMA Training and Certification

Section name

  • June 7th, 2025
  • Tonica Grade School
  • 535 N 1981st Rd
  • Tonica, IL 61370
  • Dear Tracy Malcolm
  • I am writing to express my interest in the Secretary position at Tonica Grade School. Having previously held this role, I bring direct experience and a strong working knowledge of the responsibilities, systems, and expectations that come with it. I am confident in my ability to transition seamlessly into the position with minimal to no training required, which is very advantageous for you and the Tonica Grade School.
  • During my prior time as secretary, I effectively managed day-to-day office operations, maintained accurate student and staff records, coordinated communication between parents, staff, and administration, and supported the overall function of the school. My familiarity with the school's processes and culture allows me to hit the ground running and contribute from day one.
  • What sets me apart is my proactive approach, attention to detail, and dedication to creating a welcoming and organized office environment. I understand the importance of confidentiality, professionalism, and adaptability, qualities I consistently demonstrated in my previous tenure and will bring again to the role.
  • I am very enthusiastic about the opportunity to return to Tonica Grade School and a position I value deeply and to once again support the students, staff, and community of Tonica Grade School. Thank you for considering my resume. I would welcome the opportunity to speak further about how I can be an immediate asset to your team.
  • Warmest regards
  • Mark Zimmer

Timeline

Executive Admin Asst.

Mendota #289
07.2024 - Current

Office Administrator

Tonica Grade School
10.2018 - 07.2024

Office Assistant

St. Margaret's Hospital
08.2016 - 10.2018

Security/Administrative Assistant

Exelon Nuclear Plant
08.2005 - 07.2016

CNA Certificate - undefined

IVCC

Hours toward A.A. - undefined

IVCC

Diploma - undefined

LPHS

Phlebotomy Certificate -

IVCC

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