Mark Ziobro II
Temecula,CA
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Reconditioning Associate II
CarMax
Murrieta, CA
01.2017 - Current
- Manage a team of 20 associates in a fast-paced environment, providing direct supervision over operation services
- Provide training and guidance to lower-level associates
- Conduct production planning in compliance to company policies and procedures
- Resolve disputes among associates to achieve target goals, utilizing problem-solving skills
- Advise team on Environmental, Health, and Safety standards, conducting daily audits and administering respiratory fit tests in alignment with OSHA guidelines
- Conduct promotional interviews for internal and external candidates, ensuring compliance with HR policies
- Collaborate between departments to achieve store goals
- Order resources for multiple departments, managing budgets and expenditures efficiently
- Organize store events to drive engagement from associates, promoting teamwork and collaboration
- Provide observation and performance feedback to associates
- Lead meetings with upper management advising them on current trends and trajectories of the department.
Chainman
Terrascribe
Temecula, CA
08.2018 - 05.2019
- Adapt to dynamic environments to achieve company goals
- Collaborate closely with Land Surveyor or Party Chief to support surveying and mapping activities
- Communicate effectively with team members on construction sites to identify target locations and provide assistance as needed
- Utilize knowledge in topography, benchmarking, construction staking, boundary surveying, and aerial photography to contribute to project success.
Food Runner
Public House
Temecula, CA
08.2015 - 01.2017
- Deliver exceptional customer service, fostering positive experiences for patrons and cultivating repeat business
- Efficiently manage food delivery, table bussing, and customer requests, ensuring timely and accurate service
- Successfully resolve challenging customer interactions, preserving customer satisfaction and loyalty through effective communication and problem-solving skills.
Education
Bachelor of Science - Criminal Justice
San Diego State University
San Diego, CA05.2023
Associate in Science for Transfer - Administration of Justice
Palomar College
San Marcos, CA12.2021
Skills
- SQL, Python, Linux, SIEM, Splunk
- Interpersonal skills
- Collision repair
- Microsoft Word, PPT, Excel, and Outlook
- Customer service
- Time Management
- Policy Implementation
- Strategic Planning
- Problem-solving aptitude
Certification
- Google Cybersecurity Professional Certificate
Timeline
Chainman
Terrascribe
08.2018 - 05.2019
Senior Reconditioning Associate II
CarMax
01.2017 - Current
Food Runner
Public House
08.2015 - 01.2017
Bachelor of Science - Criminal Justice
San Diego State University
Associate in Science for Transfer - Administration of Justice
Palomar College