Mark A. Childs
Bordentown,NJ
Summary
With a proven track record at HomeRiver Group, I excel in elevating property values through strategic improvements and robust tenant relations. Skilled in property marketing and exceptional communication, I adeptly manage portfolios to maximize profitability, ensuring over 100% occupancy rates through effective leasing operations and maintenance oversight.
Overview
29
29
years of professional experience
Work History
Property Manager
HomeRiver Group
Philadelphia, PA
01.2023 - 11.2024
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Processed evictions when necessary in accordance with state laws and procedures.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Handled resident complaints and expedited maintenance requests.
- Met with prospective tenants to show property and assess applications or sign leases.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Built relationships with service vendors and submitted associated billing statements.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Updated tenant and unit information to keep current in housing database.
- Managed day-to-day activities involving tenants, subcontractors and property management.
Regional Field Services Manager
Altisource Field Services
08.2014 - 06.2021
- Manage network of vendors performing Property Preservation
- Inspect completed work orders for compliance to company and client needs and standards
- Complete in-field and in-office training with vendors to assure all procedures met
- Monthly inspection of 150-200 properties for risk mitigation and revenue opportunities
- Meet with local officials to handle complaints /code violations /building inspectors
- Manage rental properties in NJ region for compliance to local ordinances and tenant relations/emergencies
Bankruptcy Specialist
KForce Temp Services - Ocwen Financial
05.2014 - 08.2014
- Review active bankruptcy cases for post-petition payments
- Refer files for Relief of Stay Motions when accounts become delinquent
- Follow up with Atty and reconciliation of Trustee payments/ledgers
- Update Real Servicing platform for accurate accounting of loans
REO Manager
Crestar Capital
03.2012 - 07.2013
- Development of REO portfolios in Indiana and New Jersey
- Oversee renovation of multiple properties for rental portfolio
- Manage post foreclosure legal issues: bankruptcy, eviction, foreclosure challenge, title issues
- Set up of Propertyware Software for tracking rents, tenants, work orders etc
- Review and approve listings, offers and settlements of sale properties
Portfolio Manager
Michael Fabrikant and Associates
07.2006 - 02.2013
- Manage a portfolio of tax liens and other investments for private investor
- Analyze assets to maximize profitability
- Institute changes to software systems to increase efficiency
- Direct contact with Attorneys, Bankruptcy Courts and Tax Collectors
- Attend and Bid at Tax Lien Sales (through 2007)
- Work with Court Appointed Fiscal Agent to wind down company operations
S2 Group
03.2008 - 12.2009
- Oversee portfolio of older tax lien investments
- Work with property owners to negotiate workouts to effect redemption
- Set up Payment Plans for back taxes
- Monitor foreclosure and bankruptcy activity and devise strategies to maximize income potential
- Institute 'Cash for Keys' incentives to former owners to avoid costs of eviction
Strategic Lien Services
09.2005 - 06.2006
- Manage properties owned through process of tax lien foreclosure
- Responsible for marketing of properties, negotiating sales finalizing HUD statements and payment of proceeds to principals
- Update online systems, insurance/tax payments, monthly reporting to Investors
- Eviction of former owners and tenants from company owned properties
- Attend and bid at tax sales for other tax lien companies
Bankruptcy Administrator
Cenlar FSB
09.2004 - 09.2005
- Monitor approx 350 Bankruptcy accounts for compliance to multiple investors' guidelines
- Application of Mortgage and Trustee payments
- Refer Motions to attorneys and follow-up with Courts for compliance
- Review PACER for claim and Docket information
- Maintain data base and provide monthly reports for investors
Wholesale Coordinating Supervisor
Cardinal Financial Company
08.2001 - 11.2003
- Prepare files for closing for Conventional, FHA and VA purchases and refinances for approx 100 outside brokers
- Review Underwriting files, clear final conditions, review title work, hazard insurance and settlement statements for accuracy and timely disbursement
- Coordinating up to 150 files a month
- Resolution of issues that prevent loans from disbursing in timely manner
- Oversee a department of 5 people responsible for 500-600 loans monthly totaling over $100 million
Foreclosure Specialist/REO Asset Manager
Breen Capital Group
10.1997 - 03.2001
- Refer and Monitor foreclosures of tax liens by attorneys in several states including NJ, PA, CT and DC
- Handled REO properties, Co-Manager of CT portfolio and co-managed Southern NJ portfolio consisting of residential, commercial, industrial properties and land
- Reviewed BPO and listing agreements along with settlement (HUD-1) statements
- Monthly reporting to investors and municipalities
Foreclosure Specialist
Greater Atlantic Legal Services
06.1995 - 07.1997
- Proofreading mortgage and tax lien foreclosure complaints for several companies/law firms and filing same with Superior Court for the state of NJ
- Tracking foreclosure progress from filing of Complaint, Service
- Default and Final Judgment issuing Certificate of Regularity when case completed
- Interaction between Attorneys and Foreclosure Unit of NJ Superior Court
Education
Associate of Arts - Early Education
Rowan College At Burlington County
Pemberton, NJ06-1995
Skills
- Tenant relations
- Work order monitoring
- Leasing operations
- Landscaping and grounds maintenance
- Exceptional oral and written communication skills
- Fair housing mandates
- Property marketing and promotion
- Property tours and inspections
- Unit vacancies
- Property accountability
Timeline
Property Manager
HomeRiver Group
01.2023 - 11.2024
Regional Field Services Manager
Altisource Field Services
08.2014 - 06.2021
Bankruptcy Specialist
KForce Temp Services - Ocwen Financial
05.2014 - 08.2014
REO Manager
Crestar Capital
03.2012 - 07.2013
S2 Group
03.2008 - 12.2009
Portfolio Manager
Michael Fabrikant and Associates
07.2006 - 02.2013
Strategic Lien Services
09.2005 - 06.2006
Bankruptcy Administrator
Cenlar FSB
09.2004 - 09.2005
Wholesale Coordinating Supervisor
Cardinal Financial Company
08.2001 - 11.2003
Foreclosure Specialist/REO Asset Manager
Breen Capital Group
10.1997 - 03.2001
Foreclosure Specialist
Greater Atlantic Legal Services
06.1995 - 07.1997
Associate of Arts - Early Education
Rowan College At Burlington County
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