Summary
Overview
Work History
Education
Skills
Timeline
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Mark A. Childs

Bordentown,NJ

Summary

With a proven track record at HomeRiver Group, I excel in elevating property values through strategic improvements and robust tenant relations. Skilled in property marketing and exceptional communication, I adeptly manage portfolios to maximize profitability, ensuring over 100% occupancy rates through effective leasing operations and maintenance oversight.

Overview

29
29
years of professional experience

Work History

Property Manager

HomeRiver Group
Philadelphia, PA
01.2023 - 11.2024
  • Managed all maintenance requests from tenants in a timely manner.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Advised owners on potential improvements or investments that could increase the value of their properties.
  • Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
  • Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
  • Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Handled resident complaints and expedited maintenance requests.
  • Met with prospective tenants to show property and assess applications or sign leases.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Built relationships with service vendors and submitted associated billing statements.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Updated tenant and unit information to keep current in housing database.
  • Managed day-to-day activities involving tenants, subcontractors and property management.

Regional Field Services Manager

Altisource Field Services
08.2014 - 06.2021
  • Manage network of vendors performing Property Preservation
  • Inspect completed work orders for compliance to company and client needs and standards
  • Complete in-field and in-office training with vendors to assure all procedures met
  • Monthly inspection of 150-200 properties for risk mitigation and revenue opportunities
  • Meet with local officials to handle complaints /code violations /building inspectors
  • Manage rental properties in NJ region for compliance to local ordinances and tenant relations/emergencies

Bankruptcy Specialist

KForce Temp Services - Ocwen Financial
05.2014 - 08.2014
  • Review active bankruptcy cases for post-petition payments
  • Refer files for Relief of Stay Motions when accounts become delinquent
  • Follow up with Atty and reconciliation of Trustee payments/ledgers
  • Update Real Servicing platform for accurate accounting of loans

REO Manager

Crestar Capital
03.2012 - 07.2013
  • Development of REO portfolios in Indiana and New Jersey
  • Oversee renovation of multiple properties for rental portfolio
  • Manage post foreclosure legal issues: bankruptcy, eviction, foreclosure challenge, title issues
  • Set up of Propertyware Software for tracking rents, tenants, work orders etc
  • Review and approve listings, offers and settlements of sale properties

Portfolio Manager

Michael Fabrikant and Associates
07.2006 - 02.2013
  • Manage a portfolio of tax liens and other investments for private investor
  • Analyze assets to maximize profitability
  • Institute changes to software systems to increase efficiency
  • Direct contact with Attorneys, Bankruptcy Courts and Tax Collectors
  • Attend and Bid at Tax Lien Sales (through 2007)
  • Work with Court Appointed Fiscal Agent to wind down company operations

S2 Group
03.2008 - 12.2009
  • Oversee portfolio of older tax lien investments
  • Work with property owners to negotiate workouts to effect redemption
  • Set up Payment Plans for back taxes
  • Monitor foreclosure and bankruptcy activity and devise strategies to maximize income potential
  • Institute 'Cash for Keys' incentives to former owners to avoid costs of eviction

Strategic Lien Services
09.2005 - 06.2006
  • Manage properties owned through process of tax lien foreclosure
  • Responsible for marketing of properties, negotiating sales finalizing HUD statements and payment of proceeds to principals
  • Update online systems, insurance/tax payments, monthly reporting to Investors
  • Eviction of former owners and tenants from company owned properties
  • Attend and bid at tax sales for other tax lien companies

Bankruptcy Administrator

Cenlar FSB
09.2004 - 09.2005
  • Monitor approx 350 Bankruptcy accounts for compliance to multiple investors' guidelines
  • Application of Mortgage and Trustee payments
  • Refer Motions to attorneys and follow-up with Courts for compliance
  • Review PACER for claim and Docket information
  • Maintain data base and provide monthly reports for investors

Wholesale Coordinating Supervisor

Cardinal Financial Company
08.2001 - 11.2003
  • Prepare files for closing for Conventional, FHA and VA purchases and refinances for approx 100 outside brokers
  • Review Underwriting files, clear final conditions, review title work, hazard insurance and settlement statements for accuracy and timely disbursement
  • Coordinating up to 150 files a month
  • Resolution of issues that prevent loans from disbursing in timely manner
  • Oversee a department of 5 people responsible for 500-600 loans monthly totaling over $100 million

Foreclosure Specialist/REO Asset Manager

Breen Capital Group
10.1997 - 03.2001
  • Refer and Monitor foreclosures of tax liens by attorneys in several states including NJ, PA, CT and DC
  • Handled REO properties, Co-Manager of CT portfolio and co-managed Southern NJ portfolio consisting of residential, commercial, industrial properties and land
  • Reviewed BPO and listing agreements along with settlement (HUD-1) statements
  • Monthly reporting to investors and municipalities

Foreclosure Specialist

Greater Atlantic Legal Services
06.1995 - 07.1997
  • Proofreading mortgage and tax lien foreclosure complaints for several companies/law firms and filing same with Superior Court for the state of NJ
  • Tracking foreclosure progress from filing of Complaint, Service
  • Default and Final Judgment issuing Certificate of Regularity when case completed
  • Interaction between Attorneys and Foreclosure Unit of NJ Superior Court

Education

Associate of Arts - Early Education

Rowan College At Burlington County
Pemberton, NJ
06-1995

Skills

  • Tenant relations
  • Work order monitoring
  • Leasing operations
  • Landscaping and grounds maintenance
  • Exceptional oral and written communication skills
  • Fair housing mandates
  • Property marketing and promotion
  • Property tours and inspections
  • Unit vacancies
  • Property accountability

Timeline

Property Manager

HomeRiver Group
01.2023 - 11.2024

Regional Field Services Manager

Altisource Field Services
08.2014 - 06.2021

Bankruptcy Specialist

KForce Temp Services - Ocwen Financial
05.2014 - 08.2014

REO Manager

Crestar Capital
03.2012 - 07.2013

S2 Group
03.2008 - 12.2009

Portfolio Manager

Michael Fabrikant and Associates
07.2006 - 02.2013

Strategic Lien Services
09.2005 - 06.2006

Bankruptcy Administrator

Cenlar FSB
09.2004 - 09.2005

Wholesale Coordinating Supervisor

Cardinal Financial Company
08.2001 - 11.2003

Foreclosure Specialist/REO Asset Manager

Breen Capital Group
10.1997 - 03.2001

Foreclosure Specialist

Greater Atlantic Legal Services
06.1995 - 07.1997

Associate of Arts - Early Education

Rowan College At Burlington County

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Mark A. Childs